Clinical Care Coordinator

Monday - Friday; 8am - 5pm

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

The UNC Adams School of Dentistry Office of Clinical Operations is responsible for overseeing patient care, providing quality assurance, maintaining infection control, administering regulatory compliance and preserving fiscal stability. The Office of Clinical Operations is an integral part of the School and their primary mission is to provide the highest quality education and training to students and to provide the highest quality dental treatment available for patients.

The Clinical Care Coordinator is primarily responsible for providing support and mentorship to the DDS students with their patient care management. This position will interact with the Preceptor for this group of students to ensure coordination and efficient functioning of the group. It will also track individual student progress and clinical attendance across the group, with the aim of successful completion of their patient care experiences and aid in patient assignment to these students to meet any deficits. This position responds to patient inquiries and concerns regarding their care by their student provider. It performs patient record audits and provides guidance to the students to aid in risk management efforts.

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Ability to read and understand dental radiographs, clinical charting, and dental treatment record notes. Ability to provide kind, patient, friendly and timely student support and guidance to aid in high quality patient care management. Ability to remain professional and calm with interactions with patients, students, staff and faculty while providing a high level of customer service.

Dental assistant/hygienist experience preferred.

Ability to remain calm with a positive customer service attitude.

This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.