Program Manager, Tribal Relations

Job Title	Program Manager, Tribal Relations
Requisition #	24841
Exemption Status	Exempt
Management Level	n/a
Direct Reports	n/a
Manager Title	Director of Community Health and Partnerships
Department	615 Member Engagement
Pay and Benefits	Estimated hiring range $100,575 - $122,925 / year, 5% bonus target, full benefits. www.careoregon.org/about-us/careers/benefits
Posting Notes	This is a hybrid position that will require you to go into the downtown Portland Office or in the community 1-3 days a week.

Job Summary

This position serves as Health Share's Tribal Liaison to Native Nations and Indigenous Peoples, including Federally Recognized Tribal Governments, in the three counties served by Health Share of Oregon. This position serves as single point of contact at Health Share of Oregon for Federally Recognized Tribes, the Urban Indian Health Program, and the Oregon Health Authority - Tribal Affairs. This position will coordinate and communicate with network providers, partners, and advisors in the CCO service area to manage, lead and coordinate a range of functions to improve the physical, behavioral and oral health of Native American and Alaska Native CCO members. The position establishes and guides Health Share's strategy and practices to ensure an inclusive and equitable service delivery model, and foster better relationships between Health Share of Oregon, Native Nations, and Indigenous Peoples. The position leads efforts to identify and support Tribal and Native-centered activities to increase accountability to health outcomes through effective collaboration in direct consultation with the Tribal Advisory Council, Tribes and Tribal entities, Health Share collaborative partners, management and staff. In addition to conducting work as necessary within formal government-to-government systems and practices, this position co-creates pathways for community-based organizations serving Native communities also located within Health Share's service region to create programs, make policy recommendations and decisions, and define funding priorities.

Essential Responsibilities

Collaboration and Outreach

• Fosters and maintains strong relationships between federally recognized Tribal Governments and the Health Share of Oregon Board of Directors, Community Advisory Council, and Health Share collaborative programs to advance agendas using equity-centered and inclusive design practices and tools.
• Develops an outreach and implementation action plan that elevates the visibility, celebrates, and honors the history of the continued existence and prosperity of Native Americans and Alaska Natives in Oregon, emphasizing tribes whose ancestral homelands are within Health Share's service area.
• Promotes programs and services designed to improve and achieve health equity parity for Native American and Alaska Native CCO members through improved access to integrated, coordinated care.
• Meets regularly with Tribal representative(s) at mutually agreed upon schedules to discuss Tribal/CCO related issues.
• Serves as main point of contact to the Tribal Advisory Council (TAC) and reports to the TAC at least quarterly basis.
• Creates participation pathways, in addition to those prioritized through formal government to government governance systems, for community-based organizations serving Native communities in Health Share's service region to shape and optimize programs, policy decisions, and funding priorities.
• Promotes and attends training to expand knowledge of foundational principles to productive collaboration with and understanding of Tribes and Tribal communities.

Internal Tribal Health Strategy Development

• Guides Health Share's strategy and practices to ensure an inclusive and equitable service delivery model, including researching policies and procedures pertaining to Native Nation communities, traditional knowledge, and community engagement practices.
• Prepares Health Share of Oregon's leadership to address issues concerning to Tribal and Urban Indian Health Programs accordingly. Review and report proposed changes to Tribal engagement strategies, initiatives, policies, and activities to Health Share leadership and implement as approved.
• Tracks and monitors Tribal governance issues and policy processes that impact Health Share's work.
• Serves as subject matter expert to the Health Share collaborative regarding Tribal history, Tribal recognition, formal Tribal consultation processes, customs, protocols, and service delivery mechanisms to Tribal and Native communities.
• Serves as lead staff for planning and implementing programs and projects affecting Tribal communities, including the strategy for improving the physical, behavioral, and dental health of Health Share members.
• Strategizes with Health Equity and Engagement Team to plan health equity goals and Tribal Traditional Health Worker priorities to ensure alignment between initiatives and community health improvement projects.
• Contributes to the development and implementation of Health Share of Oregon's Community Health Assessment and Community Health Improvement Plan.
• Establishes and facilitates Health Share's Tribal Health workgroup to assure services and programs improve the health equity of Native and Indigenous Health Share members, improve access to integrated coordinated care, and develop and implementing new initiatives that foster inter-agency collaboration.
• Facilitates team-based development of recommendations for resolutions to quality issues in delivery of health care services to Native and Indigenous Health Share members.
• Ensures best practices for data use and informatics to identify disparities, and partner with affected communities to develop meaningful actions solutions for addressing disparities through data translation. Collaborates with the Quality Analytics team to leverage opportunities for implementing data equity and to incorporate community-based data representation. Advises Health Share's Strategic Communications Team and Contracts Team as needed.
• Drafts reports and other required documentation to describe impact of Tribal outreach and collaboration efforts.

External Tribal Health Strategy Development

• Provides strategic guidance on the consideration and inclusion of tribes in local government planning activities and in Health Share's implementation of programs to expand services in the areas of Public Health and Behavioral Health, including but not limited to crisis services, suicide prevention, alcohol, tobacco and other drug prevention, and diabetes prevention.
• Serves as a thoughtful and tactical partner/leader with Health Share collaborative leadership to create, implement, and evaluate an outreach plan for tribal nations. Provides recommendations to Tribal health systems for how they can most effectively interact with Health Share of Oregon.
• Participates in identifying strategies and initiatives that promote Health Share's integrated efforts within tribal entities and overall community health planning.
• Identifies and establishes potential Tribal relationships and partnerships for Health Share's Community Advisory Council. Attends and supports Community Advisory Council meetings and develops a communications strategy to increase awareness of the Advisory's partnership among Tribal communities.
• Provides recommendations and facilitates the resolution of systemic issues between the CCO and Tribal health service providers in the CCO service area. Educates community partners, media and the public on critical issues for Federally Recognized Tribes and Native-serving organizations.
• Promotes and facilitates Tribal engagement and contribution to the development and implementation of Health Share's Community Health Assessment and Community Health Improvement Plan.
• Establishes and maintains professional collaborative relationships with providers (physical, mental, dental health), OHA, other CCO Tribal Liaisons, integrated health systems, and health plan partners.
• Develops and implements new initiatives, fosters inter-agency collaboration, and creates and monitor contracts and agreements with Tribal entities.
• Drives efforts to identify and support tribal community-centered activities to increase accountability, effective collaboration, and consultation with tribal entities.
• Demonstrates independent judgment and discretion in frequent contact with public officials, government agencies, county leaders, Health Share employees, and the public.
• Collaborates with Tribal culture and prevention programs to inform expansion of Health Share services in the Public Health and Behavioral Health, Crisis Services, Suicide Prevention, Diabetes, and Alcohol, Tobacco, and other Drug Prevention.
• Plans, coordinates, manages and monitors progress toward accomplishing objectives through facilitation of cross-sector partner meetings.

Training and Education

• Researches, creates, and proposes Health Share's training and education action plan components regarding fundamental knowledge and skills about Tribal health systems and culture, and how such factors interact with Health Share of Oregon operations and advance strategic goals.
• Attends training courses to expand knowledge of foundational principles for working with and understanding Tribes and Tribal communities and incorporates learnings into Health Share workforce development and quality improvement environments.
• Develops and conducts training for and delivers technical assistance to providers and others charged with workforce development and quality improvement among Tribal health systems.
• Identify pathways to grow Tribal leadership and expand community power and influence to advance Health Share's equity goals.

Organizational Responsibilities

• Perform work in alignment with the organization's mission, vision, and values.
• Support the organization's commitment to equity, diversity, and inclusion by fostering a culture of open mindedness, cultural awareness, compassion, and respect for all individuals.
• Strive to meet annual business goals in support the organization's strategic goals.
• Adhere to the organization's policies, procedures, and other relevant compliance needs.
• Perform other duties as needed.

Knowledge, Skills and Abilities Required

Knowledge:

• Knowledge and ability to understand, interpret, coordinate, and collaborate on integrated health services for Native and Indigenous Health Share members
• Knowledge of planning, managing, implementing, and evaluating strategies and initiatives for Tribal engagement
• Demonstrated understanding of the Tribal health system and how it interacts within the Health Share partners, OHA, and plan partners
• Knowledge of relevant state and federal laws/regulations, comparable programs, and policies
• Knowledge of current national health care delivery trends, transformation, reform, and value-based payment trends, innovative technologies, and statewide and national economic issues impacting Tribal health programs and the health and wellbeing of Native and Indigenous Health Share members
• Understanding of government-to-government relationships between states and sovereign tribal nations

Core Skills and Abilities:

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  Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook

  
  
• Strong communication and facilitation skills with all levels of an organization
• Strong project management and organization skills
• Ability to assess gaps, and identify and implement solutions
• Ability to create processes and systems to document, report, and monitor equitable outcomes
• Ability to maintain confidentiality and use discretion when handling sensitive information
• Ability to provide advice and guidance, interpret regulations, and evaluate, assess, and establish program policies and goals
• Ability to promote a culturally responsive and diverse work environment
• Ability to explain, orally and in writing, complex technical and legal material, and concepts in understandable language to people of diverse cultural backgrounds, education levels, and language skills
• Ability to analyze, read, and interpret healthcare data
• Ability to foster public trust and always maintain professional ethical conduct
• Ability to develop innovative programs that embrace equity, diversity, and inclusion
• Ability to perform analytical, critical thinking and problem-solving tasks
• Ability to prioritize effectively and meet deadlines while managing multiple, competing tasks in a fast-paced environment
• Ability to be a strong collaborative team player and form strong work relationships with peers and leadership
• Ability to work independently with limited direction and supervision

Physical Skills and Abilities:

Ability to perform repetitive finger, wrist, shoulder, or neck movement for at least 6 hours/day

Ability to see, read, hear, and speak clearly for at least 6 hours/day

Cognitive Skills and Abilities:

• Ability to focus on and comprehend information and learn new skills and abilities
• Ability to assess a situation and seek or determine appropriate resolution
• Ability to accept direction and feedback, as well as tolerate and manage stress

Education and/or Experience

Required:

• Minimum 5 years' experience in healthcare or social services, including experience working with Native American and Native Alaskan tribal entities and programs (e.g., Indian Health services, Tribal Health, Urban Indian Health Program delivery system)
• Minimum 1 year experience in strategic planning or course work in strategic planning principles and theories
• Experience working with community advisory councils and community health initiatives
• Experience in tailored written, verbal, and presentation communication to diverse audiences

Working Conditions

Primary Work Environment:

Indoor/Office Member Facing Patient Facing Facilities/Security

Hazards: May include, but not limited to, physical and ergonomic hazards.

Equipment: General office equipment
Travel: This position may include occasional required or optional travel outside of the workplace; the employee's personal vehicle, local transit or other means of transportation may be used.

#Li-Hybrid

Health Share is an equal opportunity employer and employs personnel without regard to age, citizenship, color, creed, physical or mental disability, economic status, education, ethnicity, family responsibilities, gender identity and expression, genetic information, health status including HIV status, height, housing status, marital status, matriculation, national origin, physical appearance, race, religion, political affiliation, pregnancy, sex, sexual orientation, union membership, veteran status or other unlawful factors, with respect to recruiting, hiring, job assignment, promotion, discipline, discharge, compensation, training and other terms, conditions and privileges of employment and contracting.

Health Share is committed to creating a diverse staff made of people who are dedicated, optimistic and committed to health equity from all segments of the greater Portland Region, and we encourage people of color, people with disabilities, LGBTQ+ people, women and nonbinary people, and Veterans to apply for consideration.

Visa sponsorship is not available at this time.