Tech Support and Business Development Manager

Are you a Tech Support and Business Development Manager looking to join one of the top companies in the Manufacturing industry?

Are you looking to further your career and grow?

Do you have industry experience in Sales and Business Development?

If you answered yes to those three questions, then apply today!

Acara Solutions seeks highly qualified candidates to work remotely with our client in Westlake, OH. Interested?

Here's what you'd do:

• The role involves developing new business with existing and new customers and providing technical support to customers and channel partners.
• The role also involves bringing in new insights on applications we serve and feeding into new ideas by developing relationships across the value chain.
• The role supports the execution of sales strategy for the Americas (USA, Canada, Mexico, and LATAM).
• Responsible for representing the client at various technical forums and supporting marketing activities for Specialty Black products in the USA, ensuring the achievement of product qualification targets and helping to build a good reputation for the client with customers and partners.
• Tech Support to customers and channel partners.
• Regular interactions with customers' technical departments.
• Providing product recommendations and guidance on processing.
• Own full evaluation end-to-end cycle.
• Regular visits to customers and channel partners.
• Number of new customers added.
• Number of qualifications for new products.
• Provide regular feedback to internal teams on evaluations.
• Regular and timely updates to the team.
• Own the BD process for the Americas.
• Build professional working relationships with internal stakeholders - segment leads, tech leads, plants, and QC teams
• Engagement Process.
• Quality Complaint.
• Management.
• Own the quality management process for the Americas.
• Understand the complaint and work with internal stakeholders to resolve it.
• Be the SPOC for all communications with customers with respect to quality.
• Number of QC issues resolved.
• Develop deeper expertise in carbon black application - plastics, inks, coatings, adhesives, sealants, and batteries.
• Regular training (internal and external), interactions with the value chain, and self-motivation for continuous learning on carbon black applications.
• Expertise in identified end applications.
• Understand the regulatory landscape and provide feedback to internal stakeholders.
• Continue to scan the regulatory and compliance landscape. Inform/ act on any change that impacts business.
• Regular scanning and internal stakeholder engagement.

Here's what you'll get:

Pay: $80000 - $120000/year.

Hours: 40 hours/week.

Length: Direct Placement.

Sounds like a good fit?

APPLY TODAY

About Acara Solutions

Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.

• Bachelor's Degree in Chemical/Polymer Engineering.
• Minimum of 5 years of industry experience in Sales and Business Development.
• Minimum of 5 years experience in the B2B industry in the chemical space.

• Master's Degree in Engineering.
• Background in BD/Tech Support/Manufacturing.
• Microsoft Office, Salesforce.com, Tableau skills.
• Good communication and interpersonal skills.
• Analytical skills.
• Building Collaborative Relationships.
• Keeping the Customer at the core of every action.
• Ensuring Uncompromised Quality.
• Making Things Happen.
• Communicating with Impact.
• Being Process Oriented.
• Having a strategic outlook.
• Challenging Status Quo.
• Commercial Acumen.
• Networking.

Additional Information:

• Upon offer of employment, the individual will be subject to a background check and a drug screen.
• In compliance with federal law, all persons hired will be needed to verify identity and eligibility to work in the United States and to complete the necessary employment eligibility verification form upon hire.