IT Knowledge Management Senior

CLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. Even with more than 8,500 people, 130 U.S. locations, and a global reach, we promise to know you and help you.

CLA is dedicated to building a culture that invites different beliefs and perspectives to the table, so we can truly know and help our clients, communities, and each other.

Our Perks:

• Flexible PTO (designed to offer flexible time away for you!)
• Up to 12 weeks paid parental leave
• Paid Volunteer Time Off
• Mental health coverage
• Quarterly Wellness stipend
• Fertility benefits
• Complete list of benefits here

CLA is growing and seeking to hire an experienced IT Knowledge Management Senior to join our talented Information Technology team. The position offers growth, flexibility and a collaborative work environment.

In this position you should have the following; excellent interpersonal skills with the ability to communicate at all levels. Strong problem solving and creative skills and the ability to exercise sound judgment. Most important, demonstrate a high level of integrity and dependability with a strong sense of urgency and results-orientation.

This role is responsible for developing and implementing strategies to capture, store, and share knowledge within the organization. This role will work closely with IT and service teams to identify knowledge gaps and develop solutions to improve knowledge sharing and collaboration.

How you'll create opportunities in this IT Knowledge Management Senior role:

* Develop and implement IT knowledge management strategies and processes.

* Identify knowledge gaps and develop solutions to improve knowledge sharing and collaboration.

* Work with IT teams to capture and store knowledge in a centralized repository.

* Create and maintain a centralized knowledge management system to organize and share information across the organization.

* Create and maintain knowledge management policies and procedures.

* Collaborate with various departments and teams to identify knowledge management needs and implement solutions to enhance efficiency and productivity.

* Train and educate IT teams on knowledge management best practices.

* Monitor and evaluate the effectiveness of knowledge management strategies and make recommendations for improvement.

* Ensure the accuracy, relevance, and accessibility of information within the knowledge management system.

* Collaborate with cross-functional teams to ensure knowledge management practices are integrated into business processes.

* Stay up to date with industry trends and best practices in IT knowledge management.

What you will need:

• 5 years of relevant experience required
• Bachelor's degree or a combination of relevant experience and training may be considered in lieu of a degree.

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Equal Opportunity Employer /AA Employer/Minorities/Women/Protected Veterans/Individuals with Disabilities.

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Wellness at CLA

To support our CLA family members, we focus on their physical, financial, social, and emotional well-being and offer comprehensive benefit options that include health, dental, vision, 401k and much more.

To view a complete list of benefits click here.