R&D IT Site lead

Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients- that is what Vantive aspires to deliver.

We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don't settle for the mediocre. Each of us is driven to help improve patients' lives worldwide. Join us in advancing our mission to extend lives and expand possibilities.

We are seeking an experienced and highly skilled technical leader to join our team. As the R&D IT Site Leader, you will be responsible for managing the R&D IT operations and serving as the single point of contact (SPOC) for all information technology-related requirements for the site. You will manage a team of FTEs/Partners and be responsible for ensuring the operations of our IT infrastructure, labs, and systems to support the research and development activities of the organization.

Responsibilities:

• Lead the R&D IT operations and serve as the SPOC for all IT-related requirements for the site.
• Manage a team of FTEs and Partners to ensure the smooth operation of our IT infrastructure and systems.
• Provide oversite of the end-user support for laptops, desktops, printers, and other IT-related equipment including telecom, audio/video, and conferencing support
• Ensure efficient onboarding of new employees and ensure their IT needs are met and manage the offboarding/exit process for departing employees.
• Coordinate with Global network & server infrastructure team to ensure high uptime local data center.
• Manage asset management, including laboratory tools and applications, and ensure compliance with IT controls.
• Support GxP workstations and IT QA activities, including IQ/OQ and computer system validation.
• Monitor the helpdesk ticketing queue and SLA adherence.
• Provide in-country support for R&D IT tools and applications to other locations.
• Serve as the SPOC for R&D Partner related requirements.
• Oversee local data center support including server/storage, Linux infra, and regular health monitoring, OS patches, and updates.
• Coordinate with multiple stakeholders to consult on new requirements and ensure the smooth operation of our infrastructure and systems.
• Direct backup and restoration, BCP/DRP documentation, and yearly testing.
• Oversee on-premises applications and tools support, including Open Lab, Compliance builder etc.,
• Provide necessary support for Internal & external Audits.
• Manage the budget forecast, including annual Capex/OpEx forecast and tracking, and approve invoices for various IT costs.
• Manage IT procurement and vendor management, including laptop lease management and quarterly review, and annual support renewal of hardware/software and tracking.
• Coordinate with Infosec for any security incidents and participate in regular compliance reviews & audits.
• Review and manage access requests.
• Participate in new office build-out/new projects, including planning passive/active networking components, collaboration equipment planning/setup, and project coordination and implementation.

Requirements:

• Bachelor's degree in computer science, Information Technology, or a related field.
• At least 8 years of experience in IT, with a focus on R&D IT operations and management.
• Proven experience in managing a team of FTEs and CWs.
• Strong knowledge of IT infrastructure and systems, including networking, telecom, audio/video, and conferencing.
• Experience with IT asset management and compliance.
• Strong understanding of GxP workstation and IT QA activities, including IQ/OQ and computer system validation.
• Experience with helpdesk ticketing and SLA adherence.
• Strong knowledge of local data center support, including server/storage, Linux infra, and regular health monitoring, OS patches, and updates.
• Experience with backup and restoration, BCP/DRP documentation, and yearly testing.
• Strong understanding of on-premises applications and tools support.
• Experience with IT procurement and vendor management.
• Strong knowledge of budget forecasting and tracking, and invoice approval.
• Experience with coordination with Infosec for any security incidents and regular compliance review.
• Effective communication and interpersonal skills, with the ability to collaborate effectively with multiple stakeholders.
• Strong problem-solving and analytical skills, with the ability to identify and resolve complex IT issues.
• Excellent organizational and project management skills, with the ability to manage multiple projects and priorities simultaneously.

Vantive is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a minimum of 3 days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission.

We understand compensation is an important factor as you consider the next step in your career. At Vantive, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $120,000-165,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

US Benefits at Vantive

This is where your well-being matters. Vantive offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical, dental and vision coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Aon Pooled Employer Plan ("Aon PEP"), Vantive's 401(k) retirement savings plan, to help you prepare for your future. The Aon PEP is designed to help improve retirement outcomes by providing retirement resources more efficiently. The plan offers a robust set of investment options, financial education, and a suite of resources to support your retirement goals.

We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees.For additional information regarding Vantive's US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Vantive

Equal Employment Opportunity

Vantive is an equal opportunity employer. Vantive evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

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Reasonable Accommodation

Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link

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