IPS BILL ONLY SPECIALIST

Job Summary

Performs daily operations and management of the bill only program. Knowledge of processes and procedures for the delivery and billing of Individual Patient Solution products. Assists both internal and external customers with delivery of IPS products, bill only requests and applying purchase orders. Assist in processing with the Bill Only Department as needed.

Essential Functions, Duties, and Responsibilities

• Handles data entry of IPS orders.
• Handles delivery of IPS products in SAP.
• Handles data entry of bill onlys.
• Restocks product for bill onlys.
• Prepares approved bill onlys for invoicing.
• Resolves discrepancies on bill onlys.
• Use of SAP for bill only transactions and requirements.
• Contributes and assists with process improvement initiatives.
• Assures Bill Only areas are kept in a clean, safe, and orderly manner.
• Performs other related duties as assigned

Educational and Experience Requirements

• High school diploma or equivalent.
• One year customer service experience.
• Proficient user of Microsoft Office applications
• Use of SAP preferred but not required

Knowledge, Skills, and Abilities

• Adhere and support KLS Martins quality and safety policies and procedures.
• Ability to retrieve and interpret documentation.
• Able to work in a team setting and independently under minimum supervision.
• Strong interpersonal skills with the ability to effectively communicate at all levels internally as well as externally.
• Problem solving & Decision Making / Adaptability & Flexibility
• High level of customer service displaying positive attitude.

Skill Requirements

• Typing/computer keyboard
• Utilize computer software (specified above)
• Retrieve and compile information
• Maintain records/logs
• Verify data and information
• Organize and prioritize information/tasks
• Operate office equipment
• Verbal communication
• Written communication
• Basic mathematical concepts (e.g. add, subtract)

Physical Requirements

• Sitting for extended periods
• Extended periods viewing computer screen
• Walking
• Reading
• Speaking
• Hear/Listen
• Maintain regular, punctual attendance
• Repetitive Motions
• Writing

Hazards

• Normal office environment