Trauma Center Business Operations Manager

Essential Job Statements

• Responsible for the fiscal management and strategic development of the VCUHS Trauma Network including operations and contracting. Oversees budget/fiscal administration.

• Oversees and manages financial operations to include business analytics; financial planning, management, and reporting; revenue enhancement; cost reduction initiatives; budget; procurement; facilities management; and information technology coordination and implementation.

• Participates in managed care contract negotiations and contract compliance for the Trauma Center and for the trauma network.

• Assists with the planning and implementation of trauma network projects by monitoring scope, goals, deliverables, and timelines.

• Assists with the development and deployment of Trauma Center/Trauma Network strategic planning and integration of services with input from Hospital administration, physicians, and other stakeholders.

• Identifies and monitors metrics and milestones to evaluate progress on strategic initiatives as well as the effectiveness and efficiency of services.

• Guides and directs the development and implementation of a continuous quality improvement plan that supports the mission, goals, and objectives of the Trauma Center and Trauma Network

• Develops business and operational plans for expansion of service. Identifies and implements program activities and staffing needs for service expansion.

• Identifies and implements benchmarks and best practices for the Trauma Center/Trauma Network.

• Develops business and operational plans for the Trauma Center/Network. Implements program activities and staffing needs.

• Identifies and implements benchmarks and best practices in conjunction with the Trauma Network Medical Director and Trauma Program Managers.

• Facilitate the trauma network steering and operational committees and coordinates membership/participation requests.

• Represents the Trauma Center/Network and develops relationships with external entities and organizations to include professional organizations, referring providers, patients, and caregivers, etc.

• Collaborates with physician leaders to develop programs/services to support the vision and strategic direction.

• Elicits and incorporates input from all internal and external stakeholders in planning services.

• Collaborates with all levels of regional leadership and the community.

• Coordinates the Annual Report

• Collaborates to ensure websites, marketing and public relations are maintained to promote the trauma network across the region.

Patient Population

Not applicable to this position

Employment Qualifications

Required Education:

Bachelor's degree in business, finance, accounting, or other job-related field from an accredited program to include coursework in operations management, financial management and cost accounting.

Preferred Education:

Master's degree in healthcare administration; Business Administration; Finance or closely related field from an accredited program

Licensure/Certification Required:

Licensure/Certification Preferred:

Certifications and/or registrations in functional area

Diversity, Equity and Inclusion certification preferred

Minimum Qualifications

Years and Type of Required Experience

5+ years of related experience to include finance/budgeting

Operations management

Strategic planning

Years and Type of Preferred Experience:

Prior leadership experience, Healthcare experience

Other Knowledge, Skills and Abilities Required:

Minimum of five (5) years of experience with spreadsheets, databases, and report-writing software Experience in data/information analysis.

May require working early/late hours or weekends

Cultural Responsiveness

Other Knowledge, Skills and Abilities Preferred:

Working Conditions

Periods of high stress and fluctuating workloads may occur.

General office environment.

May have periods of constant interruptions.

Physical Requirements

Physical Demands: N/A

Work Position: Sitting, Walking, Standing

Additional Physical Requirements/ Hazards

Physical Requirements: N/A

Hazards: N/A

Mental/Sensory - Emotional

Mental / Sensory: Strong Recall, Reasoning, Problem Solving, Hearing, Speak Clearly, Write Legibly, Reading, Logical Thinking

Emotional: Steady Pace, Able to Handle Multiple Priorities, Able to Adapt to Frequent Change

EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.