Human Services Program Representative 1

Are you a motivated professional seeking a career where you can truly make a difference? The Office of Mental Health and Substance Abuse Services' Bureau of Policy, Planning and Program Development is seeking a dedicated Human Services Program Representative 1 to advance Pennsylvania's access to peer support services and other behavioral health services for those individuals with a behavioral health diagnosis. Peer support services are an evidence-based mental health model of care leveraging the lived experience of trained peer professionals to promote recovery from behavioral health disorders. In this role, you will be at the forefront of developing and implementing policies that shape the use of peer services throughout the Pennsylvania Medicaid program and county mental health programs, directly impacting the lives of individuals and families across the Commonwealth. If you have a strong drive to create meaningful change in a complex system, this may be the job for you!

In this position, you will be expected to research, analyze, and interpret regulations, state and federal legislation, policies, service descriptions, and data to address inquiries and provide technical assistance to various stakeholders. You should be able to monitor, evaluate, and clearly communicate program objectives, policies, operations, concept papers, and correspondence in a concise manner. Additionally, you will present material to diverse audiences, ranging from workgroups to conferences, and lead training sessions effectively. Collaboration with stakeholders, Commonwealth staff, and external entities at both the local and national levels will be essential. This position involves highly responsible professional and administrative work, requiring the incumbent to demonstrate considerable independence, initiative, and judgment.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week
• Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time, with a minimum of one day per month in the office or as required. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Three years of professional experience developing, implementing, or evaluating a human service program, and a bachelor's degree; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.