Field Service Technician

We are seeking an experienced Field Service Technician (FST), Electrical, for the DSF/PCR product line. The FST provides timely and efficient machine repairs and installations primarily for customers in the Folding Carton product range. This individual will serve as the front-line representative for the product range.

• 90% TRAVEL REQUIRED - Candidates must have flexibility to travel extensively throughout US and Canada. Ideal candidate located within 1 hour from a major international airport.

The FST is at the core of an extensive support network of service personnel worldwide. This trusted advisor is the key customer representative, responsible for confirming, clarifying, and meeting the customers' expectations at every stage of contact and on every service, project relating to our machines. The FST possesses a strong background in the principles of electrical & mechanical engineering. They think logically and enjoy solving problems with creativity, diligence and above all else, focus on excellent customer service.
Principle Responsibilities:
Machine Service (electrical & mechanical), including the repair and installation of new machines, relocation of existing equipment, customer training, preventative maintenance, ordering parts necessary to perform installations and repair, troubleshooting problems and proactively recommend the necessary service and maintenance programs.
Key Skills & Attributes:

• Minimum 5 years' experience in the packaging industry or finishing converting industry working as an electrician on flat bed die cutters
• Background in electrical engineering
• Diagnosing faults and make recommendations in customer environment.
• Knowledgeable with VFDs, Servo drives, PLC logics
• Basic computer programming
• Electrical & electronic circuits wiring and troubleshooting
• Knowledge of hand and power tools

To be considered for this role, candidates should have -

• Strong analysis skills and attention to detail
• Independent, responsible work style
• Strong communication and interpersonal skills
• Ability to multi-task in a dynamic environment
• Fluency with metric system

Education:

• Technical school or college related to Technology Science, Industrial Engineering, Electrical Engineering, Mechatronics Engineering

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.