Community Outreach Rep - Peak Health - South

MINIMUM QUALIFICATIONS:

EDUCATION, EXPERIENCE, CERTIFICATION, AND/OR LICENSURE:

1. Associate's degree in healthcare, business, marketing or related field AND Two (2) years of experience related to Medicare Advantage

OR

High School Diploma or equivalent AND Four (4) years of experience related to Medicare Advantage

2. Valid Driver's License.

PREFERREDQUALIFICATIONS:

1. 2+ years in a Medicare Experience space working with strong relationships with the Medicare industry to include but not limited to community partners, gatekeepers, provider relationships and key influencers within the community.

2. Strong attention to detail, organized and thorough with a desire for continuous process improvements.

3. Extremely fast learner can pick up new content quickly and has knowledge of the Medicare industry and with DSNP population.

CORE DUTIES AND RESPONSIBILITIES:The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

• Develops and maintains a favorable relationship with the surrounding community organizations.
• Plans and facilitates outreach activities, special events, and presentations to generate quality sales leads in support of the health plan's sales and membership growth goals and increase awareness of the health plan's presence in the community year round, but more emphasis around AEP timeframe.
• Coordinates event logistics including reserving space, communication, distributing materials, facilities support and coordination with marketing to support proper advertisement of events.
• Builds relationships with community influencers and gatekeepers to venues where Peak Health Medicare Sales Agents can prospect and be a part of the senior population.
• Ensure market comprehension and adherence to Medicare marketing guidelines and compliance regulations.
• Assist Sales/Production Lead with certain programs with our External Agent Force around Sales & Retention.
• Deliver Medicare educational presentations at community events.
• Work with provider groups for co-op marketing.
• Track results and ROI on local marketing and efforts within the community.
• Collaborate with internal and external stakeholders to achieve intended results.
• Work closely with Director of Medicare around certain Sales and Retention programs.
• Determines type of event as defined by CMS and files events appropriately with CMS based on the Managed Care Marketing Guidelines.

SKILLS AND ABILITIES:

1. Strategic thinking and attention to detail around relationships, sales & retention.

2. Strong Teamwork ethics with internal team along with agent force in field.

3. Knowledge of regulations governing Medicare Advantage sales.

4. Demonstrated ability to build and maintain relationships.

5. Proficiency with Microsoft Office.

6. Ability to work in a fast-paced environment. Understanding of the Medicare Advantage sales process Experience working with a CRM system.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1 Standard office environment

2. Travel within WV will be required to offsite meetings

Additional Job Description:

Scheduled Weekly Hours:

Shift:

Exempt/Non-Exempt:

Company:

Cost Center:

Address:

WVU Medicine is proud to be an Equal Opportunity employer. We value diversity among our workforce and invite applications from all qualified applicants regardless of race, ethnicity, culture, gender, sexual orientation, sexual identity, gender identity and expression, socioeconomic status, language, national origin, religious affiliation, spiritual practice, age, mental and physical ability/disability or Veteran status.