Director of Commercial Strategy & Enablement

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Join the Future of Connectivity with Metronet and Vexus!

Are you ready to launch your career with one of the nation's fastest-growing fiber-optic powerhouses? Welcome to Metronet and Vexus, where we don't just build networks; we build communities.

Recently, Metronet acquired Vexus, and effective January 1^, 2025, all Metronet and Vexus associates will be combined into one organization: Metronet. The Vexus brand will remain during the transition.

Director - Commercial Strategy & Enablement

As a Director of Commercial Strategy & Enablement, you will play a key role in supporting the development and execution of strategic initiatives to improve our commercial sales operations, customer support, technical repair, and other customer-facing teams. This role will involve using skills in analytics, operations, and technology to help drive changes in process, people, and technology across various customer touchpoints.

ESSENTIAL JOB FUNCTIONS:

• Assist in developing and implementing strategies for commercial sales and operations teams that align with business objectives.
• Support the integration of technology to enhance back-office operations, focusing on efficiency, scalability, and customer satisfaction.
• Contribute to designing service experiences for customer care and technical support aimed at commercial clients.
• Participate in the selection and implementation of marketing automation tools, social selling techniques, and lead scoring systems.
• Help develop a digital sales enablement program to support sales representatives with necessary tools, content, and technology.
• Assist in the evaluation and implementation of digital solutions like CRM, sales intelligence, and marketing automation.
• Use data analytics to monitor sales channel performance, track sales KPIs, and assess the effectiveness of digital strategies to enhance lead quality and sales conversions.
• Support initiatives for market expansion by applying data analytics and geographic tools to identify potential growth areas.
• Promote digital literacy within the commercial teams by aiding in training and support for new technologies.
• Work with marketing, IT, and other departments to ensure cohesive digital transformation projects.
• Perform other duties as required.
• Other job-related duties as requested

JOB QUALIFICATIONS AND REQUIREMENTS:

• 4-8 years of experience in a strategic or operational role within B2B sales or tech industries.
• Experience contributing to or supporting digital transformation projects in sales, customer service, or similar areas.
• Must be legally authorized to work in the U.S.

ADDITIONAL JOB REQUIREMENTS:

• Basic understanding of sales, customer service, and technical support processes.
• Familiarity with commercial technologies like CRM, sales intelligence, and marketing automation tools.
• Emerging skills in data analysis and problem-solving, with a tendency towards data-driven decisions.
• Excellent communication skills and the ability to work collaboratively across teams.
• Available to travel as needed.

Join us and find out what it means to love your career!

At Metronet, we are committed to delivering cutting-edge technology combined with exceptional customer care. Our 100% fiber-optic technology ensures that we provide our customers with some of the fastest internet speeds in the world. As industry leaders in fiber-to-the-premise TV, voice, and internet services, we're not just focused on expanding our networks-we're focused on enriching the lives of those we serve.

We value our associates because they are the cornerstone of our success. By joining the Metronet family, you're stepping into a rewarding career in technology with a company dedicated to your growth and success. We're in it to win it, and a key part of our strategy is to strengthen our business-to-business technology sales team with talented and hard-working individuals who aspire to be the next generation of technology leaders.

Recognized as one of the Best Places to Work, we offer a competitive total compensation package, including 80% of medical premiums paid by the company, company-paid disability and life insurance, and a 401(k)-company match with immediate vesting. Plus, enjoy discounted services within our coverage areas and thrive in a locally owned, friendly, and fun atmosphere.

Discover more with Metronet - a company where your success builds stronger communities, and your future is limitless.

Metronet is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status. EOE/Minority/Female/Disabled/Veteran

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