Hospitality Training Manager I

Hospitality Services

Full Time

84055BR

Job Summary

Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Recommends changes to policies and established procedures that affect the department. Works on issues of diverse scope where analysis of situation or data requires evaluation of various factors, including an understanding of industry best practices. Implements department programs and ensures department goals and objectives are achieved.

Educate, Train, Coach, and Manage staff involved in cleaning patient rooms, nursing units, surgical areas, administrative offices, laboratory areas, waiting areas, and public restrooms using various cleaning chemicals and disinfectants. Follows established infection-control practices to ensure a clean and safe environment and other regulations. We are designingg, implementing, and maintaining an effective training program for approximately 700 team members in different shifts and locations, including supervisors and principal supervisors. This role requires innovative thinking, dynamic execution, continuous communication, and thorough follow-up. This job requires some traveling to other facilities under UCSF.

The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles)

Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

The Hospitality Services Department provides housekeeping services, floor care, carpet care, compost, recycling, solid waste removal, and biohazardous waste removal at UCSF locations, as well as satellite UCSF clinics throughout the Bay Area if needed. The department aims to ensure a clean, safe, and welcoming environment for patients, staff, and visitors.

Required Qualifications

• Bachelor's degree in a related area and/or equivalent experience/training.
• Working knowledge of health care custodial regulatory standards and requirements including knowledge of codes and policies governing biohazardous and hazardous waste.
  Demonstrated knowledge of human resources management. Ability to manage staff with diverse skills and expertise.
• 5+ years of relevant progressive experience
• Ability to develop and implement training programs that meet regulatory health and safety requirements.
• Strong communication skills with the ability to present information to diverse audiences.
• Proven analytical and problem-solving skills.
• Demonstrated ability to build effective working relationships and work collaboratively.
• Demonstrated knowledge of fiscal management including budget development.
• Ability to implement process improvement strategies and quality improvement programs.
• Ability to prepare monthly reports on training activities and statistics.
• Compile, review, and present supervision rounds forms to the Department Head.
• Coordinate and compile results from QA and Infection Control monitoring programs and present materials at relevant meetings.
• 5+ years of relevant progressive experience

Preferred Qualifications

• CHESP - Certified Health Care Environmental Services professional certification
• Bloodborne pathogen and sharps disposal training.

About UCSF

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team.

Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

Health

Job Code and Payroll Title

006845 CUSTODIAL HC MGR 1

Job Category

Facilities & Custodial, Professional and Managerial

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Employee Class

Career

Percentage

100%

Location

San Francisco, CA

Campus

Parnassus Heights (SF)

Work Style

Fully On-Site

Shift

Days, Variable

Shift Length

8 Hours