Investor Relations & Product Development

The Investor Relations & Product Development role involves the management of identifying new investors for product addition, facilitating meetings (both virtual and in-person), tracking performance metrics, researching, designing, and launching innovative mortgage loan products by analyzing market trends, customer needs, and competitor offerings.

This role requires collaborating with cross-functional teams to develop product specifications, pricing strategies, implementation on plans, ensuring compliance with regulations, and monitoring the performance of new products to make necessary adjustments.

Principal Duties & Responsibilities:

Market Research and Analysis
• Identify loan product gaps in both new and existing mortgage markets to develop new product ideas.
• Analyze competitor products, pricing strategies, and market trends for consideration new product development.
• Conduct loan officer surveys and focus groups to understand borrower needs and pain points.
• Product Design and Development:
  • Develop detailed product specifications, including eligibility criteria, pricing structures, and loan features.
  • Collaborate with legal, compliance, marketing, and risk management teams to ensure products adhere to regulations.
  • Design product documentation and marketing materials.
• Implementation and Launch
  • Work with technology to integrate new products into loan origination and pricing systems.
  • Develop training materials for sales teams and other internal stakeholders on new product offerings.
  • Create a go-to-market strategy, including marketing campaigns and communication plans.
• Performance Monitoring and Optimization
  • Track key performance indicators (KPIs) of new products, such as loan volume, origination costs, and margin spread.
  • Identify areas for improvement and make necessary adjustments to product features and pricing.
  • Analyze market feedback and incorporate insignts into future product development.

• 10+ years of experience in investor relations, product development, or capital markets within the mortgage industry.
• Strong understanding of mortgage lending, loan origination, securitization, and MBS markets.
• Expertise in financial modeling, risk assessment, and capital market trends.
• Excellent communication, relationship-building, and leadership skills.
• Knowledge of regulatory requirements (SEC, CFPB, FHFA, GSE guidelines).
• Experience working with institutional investors, rating agencies, and government-backed loan programs.

• Bachelor's in Finance, Economics, Business, or a related field.
• Master's degree in Finance, Economics, Business, or a related field.

• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
• Please view Equal Employment Opportunity Posters provided by OFCCP here.
• The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
• Reasonable accommodation may be made to assist individuals with disabilities to complete the online application process. Please contact our Human Resources Department at 305-577-7680 or by e-mail at employment@citynational.com.