Product Manager

We are eClinicalWorks. We are a privately held leader in healthcare IT, providing comprehensive, cloud based EHR/PRM solutions to medical professionals worldwide to improve workflows and reduce the risk of physician burnout. We care. We are committed to positive change. And that's where you come in. Do you value creativity and innovation? Great, so do we. At eClinicalWorks, we share a passion for improving healthcare through dedication, education, and teamwork. Everyone has that one thing they're really good at. We value your talent and want you to join our fast-paced, fun, and culturally diverse environment. Ready to make a difference? Apply today.

Summary:

The Product Manager will be responsible for guiding the success of a product and/or module and leading the cross-functional team that is responsible for improving it. Be able to set strategy, roadmap, and feature definition for a product and/or module. Provide the deep product expertise needed to make strategic product decisions. Be responsible for defining the why, when, and what of the product that the engineering team builds.

Responsibilities:

1. Product Strategy: Define and execute the product vision, strategy, and roadmap for the healthcare application, aligning with organizational goals and market demands.
2. Stakeholder Collaboration: Work closely with clinicians, engineers, and leadership to gather requirements, prioritize features, and translate business needs into technical deliverables.
3. Agile Product Development: Manage the product development lifecycle, including sprint planning, backlog grooming, and feature prioritization.
4. User Experience: Advocate for intuitive, user-friendly design by collaborating with UX/UI designers and incorporating feedback from end users.
5. Data-Driven Decision Making: Analyze user behavior, application performance, and industry trends to identify opportunities for improvement and innovation.
6. Cross-Functional Coordination: Facilitate communication between engineering, quality assurance, project management, release management teams to ensure alignment and successful product delivery.
7. Continuous Improvement: Monitor and evaluate the performance of the application post-launch, iterating on features and functionality based on user feedback and business needs.
8. Support customer-facing teams by providing technical guidance, training, and documentation to assist in product adoption

Required Skills:

• Experience: 3+ years of product management experience with a software product, preferably within healthcare or a regulated industry. Proven track record of managing full lifecycle product development.
• Technical Skills: Familiarity with software development processes and tools (e.g., Jira, Trello, Confluence). Understanding of cloud-based platforms, APIs, and healthcare technology standards (e.g., HL7, FHIR). Experience using UI/UX design tools (e.g. Figma). Basic technical knowledge to communicate effectively with engineering teams.
• Other Skills: Strong analytical skills and attention to detail. Excellent written and verbal communication skills. Ability to manage competing priorities in a fast-paced environment. A passion for improving healthcare outcomes through technology.

eClinicalWorks offers a rich suite of benefits which include the following: eighteen days of Paid Time Off per year which scales based on tenure; nine Paid Holidays and one Floating Holiday; insurance for eligible employees which includes medical, dental, vision, basic life, short term disability, long term disability, business travel accident, and accidental death and dismemberment.

As well, we offer a 401(k) plan with a Company safe harbor contribution; Flexible Spending Account for Health Care and Dependent Care for eligible employees; limited personal leave; additional voluntary benefits, including additional insurance (hospital indemnity, critical illness, accident, supplemental life, short term disability buy up, pet), genetic testing, legal plan, and supplemental accidental death and dismemberment; and an annual discretionary bonus for eligible employees.

eClinicalWorks is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences that bring us together and help create a healthy world.