Bilingual Customer Service Representative

TEKsystems
$20.00 - $21.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Colorado, Denver
Feb 26, 2025
Join Our Team as a Bilingual Customer Service Representative! Start Date: March 3rd or March 10th Pay Rate: $20-21/hr (paid weekly) Location: Denver, CO, 80238 Schedule: Monday-Friday 8 am to 5 pm and Saturday 9 am to 3 pm (Work 5 days, 40 hours/week) About the Role: Are you passionate about providing exceptional customer service? Do you thrive in a dynamic and fast-paced environment? If so, we have the perfect opportunity for you! As a Bilingual Customer Service Representative, you will be the face of our company, assisting walk-in customers at the slab will-call desk, answering incoming phone calls, and responding to questions via email and fax. You will also handle data entry for tile orders using our internal system and Excel, ensuring accuracy and efficiency. What You'll Do: * Provide top-notch customer service to walk-in customers, over the phone, and via email/fax. * Handle data entry for tile orders using our internal system and Excel. * Collaborate closely with showroom, warehouse, and order desk personnel. * Serve as a direct contact for customers, offering sales support and ensuring a seamless buying experience. * Deliver the best possible product delivery and after-sales service. What We're Looking For: * Customer Service Experience: Face-to-face customer service experience, whether in retail or admin roles. * Bilingual Skills: Spanish speaking required. * Education: High school diploma or GED. * Computer Skills: Basic Excel skills and experience entering data into existing spreadsheets. * Preferred Experience: Prior work experience with tile or construction materials is a plus, but not required. Why Join Us? * Competitive Pay: Earn $20-21/hr, paid weekly. * Work-Life Balance: Enjoy a consistent schedule with weekends off. * Growth Opportunities: Be part of a supportive team that values your development and success. * Positive Work Environment: Join a company that prioritizes customer satisfaction and employee well-being. Thank you for considering this opportunity! Please apply directly with an updated resume. Upon review of your application, you may receive a phone call from a TEKsystems Recruiter to discuss the next steps in our hiring process. Pay and Benefits The pay range for this position is $20.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Denver,CO. Application Deadline This position is anticipated to close on Mar 7, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.