Customer Service Representative

Staffmark Group
$15.00-$18.00
vision insurance, 401(k), employee discount
United States, Ohio, Lynchburg
Feb 26, 2025
Are you a detail-oriented, organized, and proactive professional ready to take your career to the next level? Join our dynamic team as a Customer Service Representative and become an essential part of a company that values collaboration, innovation, and growth. Schedule: 7:30am - 4:00pm, Monday - Friday Pay rate: $15 - $18 (Depending on experience) Essential tasks: This role provides broad administrative and operational support, including customer invoicing, verifying new BOMs with engineering, and tracking customer builds and lead times in Global Shop. Responsibilities also cover marketing efforts like trade shows and social media, scheduling Zoom and Teams meetings, and maintaining sales pipelines and CRM systems. Additional duties include sending open order reports, supporting shipping by entering packing slips, answering phones, and serving as backup for various departments. Flexibility and strong organizational skills are essential to succeed in this dynamic and collaborative environment. Qualifications: One year of related experience. Strong communication skills with a customer-focused approach. Proficiency in Microsoft Office applications and Global Shop software. Ability to answer service-related questions and provide accurate information. Ensure customers feel valued through attentive and respectful interactions. Listen carefully to resolve issues and meet customer needs effectively. Confirm customer purchase orders, pricing, delivery, and follow up on any unresolved issues. We offer medical, dental, and vision insurance, life and disability insurance, weekly pay, 401k options, referral bonus potential, employee discount programs, unmatched professional development, and more! Ready to be part of a company that values your skills and dedication? Click "Apply Now" - we're excited to meet you! After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About Staffmark Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.