Manager, Event Credentialing and Member Services

NASCAR
United States, North Carolina, Concord
Feb 26, 2025
At NASCAR, you will find a community of passionate individuals who care about our sport and are united in seeing it grow. We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won't take you long to find out that you are on the right track here at NASCAR! NASCAR seeks a talented professional to join in the position of Manager, Event Credentialing and Member Services. The Manager, Event Credentialing and Member Services position will be responsible for a variety of functions in support of the NASCAR Event Credentialing department including direct support of the Director of Event Credentialing. Duties include but are not limited to: Travel to a minimum of 30 race events a year, Assists with set up and tear down of the credential hauler/office for each event. Take inventory and order supplies. Verifies identification and issues credentials to guests of the teams and the company's sponsors. Check in NASCAR licensed members and verify status. Investigate and resolve issues with guests. Create necessary signage and information sheets as needed per race. Responsible for inventory of passes both pre- and post-event. Supervise and assist assigned part time staff. Lead the NASCAR Credential operation at stand-alone race events as needed. Manage credential maps for NASCAR Member Site and Event Information Site. Review entry lists for all events and ensure all affiliates are correctly established in the GAP system and reflect the appropriate allotments for each. Admin duties throughout the season include team contact lists, affiliate contact lists, credential team guidelines and expectations. Investigate and resolve issues with staff and guests. Works closely with the Director of Event Credentials to manage the GAP system Approximate travel 85%, including weekends. Required Skills and Experience Bachelor's degree from an accredited four-year college or university and two (2) years related experience and/or training; or an equivalent combination of education and experience. Proficient on Company-provided hardware and software. Valid Drivers License Strong interpersonal skills with the ability to engage with diverse audiences in a dynamic environment. Excellent communication with a friendly and approachable demeanor. Detail-oriented with the ability to multitask and prioritize tasks in a fast-paced environment. Professional demeanor and appearance, with a positive attitude and enthusiasm for providing exceptional service. Flexibility to work irregular hours, including evenings, weekends, and holidays, in alignment with the race schedule and event calendar. Dependable and punctual, with a commitment to fulfilling assigned shifts and responsibilities according to the race schedule and event calendar. Apply Now! Learn more about this role and our team by applying at https://careers.nascar.com/ for consideration. NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists.