Administrative Assistant - Crop Insurance

AgWest Farm Credit is a member-owned financial cooperative that provides financing and related services to farmers, ranchers, agribusinesses, commercial fishermen, timber producers, rural homeowners and crop insurance customers in a seven-state territory in the Western United States. AgWest is part of the 100+ year-old Farm Credit System - the leading provider of credit to American agriculture.

AgWest champions the growth and advancement of agriculture, the value of rural communities, and the vital contribution our customers make to the economy and society. We serve customers in 59 locations throughout the West.

We are in search of an Admin Assistant Crop Insurance I or Admin Assistant Crop Insurance II to join our California Lending and Insurance department in Tulare. This full-time position is internally known as an Insurance Specialist and reports to the SVP, Insurance and assists with providing high quality, profitable and constructive insurance products and related services to customers.

Compensation Information

The base salary range for this position in Tulare, California is:

Level I: $43,100 - $62,600; bonus at target is 6% of salary.

Level II: $47,200 - $70,800; bonus at target is 6% of salary.

Job Requirements

• Gather customer/applicant information and other supporting data in person, by phone, or in writing in order to complete required applications, documents, or reports.
• Accurately key and adjust verified customer information for review and action by agent or others.
• Monitor follow-up requirements in assigned areas.
• Comply with appropriate regulations and procedures in completion of applications, forms, documents, and reports.
• Perform clerical duties such as typing correspondence and documents, establishing and maintaining files, verbally answering the telephone, and taking messages as required.
• Assist in maintaining a high degree of data integrity by maintaining accurate databases.
• Maintain industry knowledge through ongoing crop insurance educational training/seminars.
• Ensure media inquiries and requests are referred to appropriate staff.
• Adhere to appropriate counterparty and vendor management protocols as described in company procedures.
• Perform all duties and maintain all standards in accordance with company policies, procedures, and internal controls.
• Other duties as assigned.

Minimum Requirements

• Generally, requires two or more years of related work experience in insurance or general office functions.
• Ability to input and maintain accurate data across multiple systems while ensuring data integrity and compliance.
• Understanding of agriculture and insurance services.
• Strong administrative and customer service skills.
• Ability to build relationships and work with customers, outside parties, and colleagues.
• Proven ability to organize and prioritize work to meet deadlines.
• Solid computer skills including MS Office applications.
• Ability to read, write, and present general business information.

Benefits Offered by AgWest

• Medical, dental, and vision insurance
• Basic term life and AD&D insurance (fully paid for by the company)
• Paid days off annually: 15 vacation*, 15 sick, 11 holidays and 3 volunteer
• 401(k) plan (6% match plus 3% employer contribution)
• Employee Assistance Program
• Wellness Program
• Jeans are welcome at work every day at AgWest!

*Vacation accrual rates increase with tenure.

Details about insurance and retirement benefits are available at: https://www.farmcreditfoundations.com/fcfbenefits

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Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender orientation, national origin, marital status, age, disability, protected veteran status, or any other classification protected by law.