At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!
Job Overview
The Sr Sales Operations Analysis Manager leads initiatives to establish a predictable rhythm of business that drive sales behaviors to grow the funnel and overachieve quarterly sale targets. As an integral member of the T-Mobile for Business (TFB) Sales Operations Team, they serve as a trusted advisor to leverage data to drive insights, provide strategic recommendations, and guide the charge on sales execution. They play a high-impact role and work collaboratively with segment Sales VP & Director teams. They combine business acumen, operational rigor and curiosity to revolutionize how people, processes, and technology interact to support our B2B sales team at T-Mobile for Business.
Job Responsibilities:
Establishes a predictable rhythm of business that drives sales behaviors to overachieve sales targets over multiple quarters. Drives forecast management and excellence to ensure sustained, predictable revenue growth across all channels. Coaches sales teams leading to healthy pipeline coverage and forecast behaviors to ensure accuracy and accountability to achieving commits. Prepares data driven analysis to support senior sale management decision making, driving clarity and insight into the health of the business and actions required to improve including sales pipeline coverage, activity management, sales productivity, sales participation, sales velocity, and forecast reliability. Maintains policies and procedures supporting forecasting, opportunity lifecycle management and account planning. Serves as the voice of Sales, identifying field successes and challenges and partnering cross-functionally to determine solution, approach and tactics, (i.e., operational best practices on processes, services, tools, and procedures). Provides communication and drive focus on sales strategies and tactics, including key channel and companywide initiatives. Reinforces use of sales tools to optimize sales efficiency.
Education:
Bachelor's Degree Or equivalent of 8+ years of work in a similar capacity (Required)
Work Experience:
7-10 years Experience with forecasting and data analysis, including the interpretation and synthesis of data and experience providing insights and recommendations to improve performance (Required) 7-10 years Experience in sales operations (Required) 4-7 years Program or project management experience involving leading and implementing large-scale change management programs with cross-functional teams. (Required) 2-4 years Experience with Salesforce or similar CRM technology (Required)
Knowledge, Skills and Abilities:
Program Management Demonstrated experience leading cross functional programs, influence and lead without direct management authority; in or with Sales / Sales Operations teams. (Required) Presentations Excellent presentation and communication skills (Required) MS office Proficient in MS Office -with intermediate experience in Excel, Word, and Power Point (Required) Project Management Ability to work in diverse, fast paced environment and juggle multiple projects or initiatives simultaneously. Experience in Project Management desired. Naturally curious, never afraid to ask questions and push the status quo. (Required) Big Data Analytics Advanced experience in Excel or Power BI. (Preferred) Sales Support Tools Experience with sales technologies that support the customer journey (i.e., Outreach, Zoominfo, Linked-In Navigator). (Preferred) Telecommunications (Preferred)
Licenses and Certifications:
* At least 18 years of age
* Legally authorized to work in the United States
Travel:
Travel Required (Yes/No):Yes
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
Base Pay Range: $102,100 - $184,200
Corporate Bonus Target: 20%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
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