Lead Salesforce Development Engineer

In this flex office/home role, you will be expected to work a minimum of 10 days per month from one of the following office locations: Madison, WI 53783; Boston, MA 02110; Denver, CO 80112; Eden Prairie, MN 55343; Keene, NH 03431; St. Joseph, MO 64507; Phoenix, AZ 85034

Internal candidates are encouraged to apply regardless of location and will be considered based upon the needs of the role.

Relocation assistance is available to eligible candidates

Responsibilities:

• Platform Expertise: You will be a technical expert on the Salesforce platform, providing insights and guidance during the initial project phases. This includes estimating resource and skill requirements, identifying Salesforce technologies, and participating in proof-of-concept efforts, etc.
• Solution Architecture: You will analyze high-level system specifications, our requirements, and use cases specific to Salesforce. Transform this information into detailed specifications and a cohesive system design plan, ensuring understanding of Salesforce best practices and the development team's capabilities.
• Design: You will use advanced Salesforce development skills to address high-risk features or technical challenges. You will create Salesforce solutions that enhance business processes and user engagement.
• Collaboration and Leadership: You will work with partners and the development team to validate complex design decisions. You will lead team members in Salesforce development best practices, ensuring high-quality outputs and learning.
• Quality Assurance and Testing: You will define, conduct, and mentor others in Salesforce-specific testing practices (e.g., unit, system, and integration). You will oversee development walkthroughs and code reviews to ensure and to identify improvements.
• Continuous Improvement: You will stay abreast of new Salesforce features and capabilities. Advocate for and implement best practices and continuous improvement initiatives within the team and the broader organization.
• AI Based Interactions: Lead design and implementation of AI based interactions within Salesforce, spearheading adoption and utilization of Agentforce platform.

Specialized Skills Requirements

• Demonstrated experience providing customer-oriented solutions or service with Salesforce development, including custom solutions and applying Salesforce clouds (e.g., Sales Cloud, Service Cloud), platform services (e.g., Force.com, Lightning Platform) and/or AI based interactions such as Agentforce.
• You will provide technical guidance and mentorship to less experienced staff, fostering a culture of innovation and excellence.
• Understanding of Salesforce architecture, design patterns, and best practices. You will develop scalable and maintainable solutions within the Salesforce ecosystem.
• Solid knowledge of integration patterns and practices within Salesforce, including experience with Salesforce APIs and third-party integrations.
• Certifications: Salesforce certifications (e.g., Platform Developer I/II, Application Architect, System Architect, AI Specialist).
• You will demonstrate experience analyzing complex software within the Salesforce environment. You will estimate project size and work efforts.
• Experience communicating updates and resolutions to customers and other partners technical information to non-technical partners and to articulate the value of Salesforce solutions in meeting our needs.