Billing Service Specialist

Billing Service Specialist - Wallingford, CT - Monday to Friday 8:00AM-5:00PM

Manage and educate accounts that are considered billing top-offenders with Missing Information and valid - ABN rates. Recover account Missing Information for records in BIP >30 days old.

Pay Range: $58,656 - 92,800 / year

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

* Day 1 Medical/Dental/Vision for FT employees who work 30+ hours
* 15 PTO days first year
* Paid Holidays
* Annual Bonus Opportunity
* 401(k) with matching contributions
* Variable compensation plan (AIP) bonus
* Employee Stock Purchase Plan (ESPP)
* Employee Assistance Program (EAP)
* Blueprint for Wellness
* Tuition Reimbursement for undergraduate and graduate programs for FT employees who work 30+ hours
* Opportunities for career advancement
* Training provided!

• Monthly client visits will be conducted as part of the job responsibilities.
• Accounts visits will be prioritized based on Missing Information/ABN status and geographic location
• Billing Service Representative will be responsible for communicating results of client education process on Missing Information and ABN improvements to the BU management teams.
• Coordinate with BU Sales Department any collaborative client visits that may be required.
• Provide training to new BU Sales Representatives during NEOP process.
• Manage and educate lab Operation and PSCs top-offenders on edit requirements for billing.

QUALIFICATIONS

Required Work Experience:

2 - 4 years related experience

Preferred Work Experience:

N/A

Physical and Mental Requirements:

N/A

Knowledge:

N/A

Skills:

• Ability to develop and sustain good customer relations.
• Strong planning and organization skills.
• Ability to work independently.
• Strong problem solving skills.
• Excellent written and communication skills.

EDUCATION
Bachelor's Degree(Required)

LICENSECERTIFICATIONS

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies.Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

2025-82286

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets