Change Delivery Associate
The Change Delivery Associate is a point of contact who will provide support and coordination of change events in partnership with the broader Change Delivery organization. The Change Delivery Associate will work with the Change Delivery Lead and/or Sr. Change Delivery Lead to support adherence to enterprise change planning, design, delivery and sustainability artifacts. They will be responsible for cross-functional coordination, task management, artifact development, and meeting orchestration for an inventory of change initiatives and events.
The incumbent collaborates closely with the Change Delivery Lead and/or Sr. Change Delivery Lead and respective stakeholders to manage within agreed scope, capacity, budget and timeline.
Position Responsibilities:
Change Delivery Planning
- Coordinate the intake, planning, and business readiness that supports delivery of change initiatives and change events, in conjunction with the Change Delivery Lead and/or Sr.
- Change Delivery Lead. Coordinate amongst cross-functional stakeholders to maintain engagement, tollgates and delivery plans.
- Coordinate and support preparation, documentation and facilitation that drives routine delivery e.g., kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.
- Track dependencies, escalations, impediment management and changes / action items for the defined deliverables.
Change Delivery Execution
- Coordinate and support the execution of change initiatives and events, in conjunction with the Change Delivery Lead and/or Sr. Change Delivery Lead.
- Prepare and maintain necessary tollgate materials, project materials and artifacts.
Coordinate delivery and dependencies across multiple teams. - Ensure project has appropriate documentation, tracking all impacts to completion and knowledge delivery to impacted audiences.
- Coordinate status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks/issues, and schedule.
- Ensure that execution is aligned with deliverable requirements by working with the business sponsor/technical SMEs and relevant stakeholders.
- Track progress/milestones in-line with outcome related planning.
- Support impact analysis to change initiative and change event delivery changes.
- Provide analytical support on various topics.
- Proactively identify, manage, and escalate potential risks, impacts, impediments, and dependencies.
- Ensure all tasks and activities identified within each change initiative and event are delivered to agreed scope, capacity, budget and timeline aligned to LOB change goals.
Position Qualifications:
- Bachelor's Degree from an accredited university or in lieu of a bachelor's degree a High School Diploma or GED and 4 years of Business strategy, Change and/or Project Management experience
- 4 years of change delivery and deployment experience
- 4 years of experience in project planning, risk and issues management
- 3 years of experience in consulting, project management or process improvement related role
- 3 years of experience with process improvement methodologies (e.g., Six Sigma)
- 3 years of experience in banking, capital markets, or financial services organizations in a regulatory environment preferred
- 2 years of experience with PPM tools
Licenses/Certifications:
- Project Management Professional (PMP) preferred
About Comerica
We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.
Upon offer, Comerica conducts a comprehensive background and fingerprint check.
NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.
Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.
Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.
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Comerica Bank
life insurance, parental leave, paid time off, sick time, 401(k)
Mar 03, 2025