Systems Engineer - Americas (Remote)

Build your Career with an Industry Leader

As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experience, MCC is focused on the future by developing consumer-driven innovations and sustainable packaging solutions. Working for our team, you can truly make a difference.

As a member of the IT Global Enterprise Integration, you will be responsible for supporting, reviewing, analyzing, and evaluating business systems and user needs, documenting those needs, defining detailed business requirements, processes and functional designs, developing and executing test plans, issue resolution with a 3rd party vendor, testing and defect resolution/triage, and conducting business change management. You will be engaged in technical writing specifically related to delivering Use Cases, design documents, project plans, feasibility analysis, testing plans, deployment plans and training documents.

Primary Purpose:

The primary purpose of this role is to operate as a liaison between multiple work streams to effectively integrate Enterprise Systems by programming automatedETL data translations that incorporate Business Rules. Work with other teams on Projects to design mapping & translation processes that will optimize the Enterprise Integration Platform. Design, Develop, & Build integration code along with providing Specifications and Working Documentation. Work with testing team to help develop and execute testing plan. Assist with Integration Planning, Integration Execution, and Integration Support (Implementation thru Post Go Live).

Why work at MCC:

• Compensation: $100,000-$125,000
• Generous benefits package including medical, dental, vision, disability, life insurance and 401(k)
• Paid Holidays: New Years, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, plus two floating holidays

Responsibilities:

• Provide tangible value by interpreting business problems into cost effective solutions leveraging technology, automation and improved business processes.
• Interact with Business Units & Customers to evaluate business problems and provide cost saving solutions.
• Leads requirement gathering sessions to define solutions, document specifications, and develop use cases for New Integrations and Integration Change Requests.
• Provides structure to development projects with Project Management, Cost Analysis, Life Cycle management and appropriate monitoring and documentation.
• Assume support and management responsibility of designated application. This will include day-to-date activates, maintenance activities (i.e. upgrades, changes, security), applicable documentation and training materials development, user training and identifying ways to further enhance and/or optimize particular area
• Systems Optimization: Performance Monitoring and Tuning
• Systems Maintenance: New version Upgrades, Security, and Testing
• Disaster Recovery Planning and Plan Management
• Improve development and project deliverable lead times through organized development practices, project management, accurate requirements gathering, interactive prototyping, and structured test plans.
• Document required documentation that aligns with best practices & established standards
• Maintain the latest documentation versions current and validate for accuracy & integrity.
• Clearly interpret business requirements to developers and interpret systems to users.
• Develop testing test plans and work instructions\procedures for all related systems.
• Provide 2^nd Tier support to Service Desk as a Subject Matter Export (SME).
• Resolve assigned Incidents and respond within prescribed SLA.
• Ensure accuracy of Knowledge Base articles for selected applications and systems.
• Other duties as assigned

Qualifications:

Other considerations:

• BS degree in Computer Science / Engineering, MIS, CIS, or equivalent job experience
• 5-10 years of relevant experience in Business Systems Analysis or Systems Integration or ERP/EDI Support
• Experience eliciting requirements from multiple business stakeholders
• Must understand technical design issues (this is a technical role)
• Excellent critical thinking and troubleshooting skills, ability to find and solve root causes of problems
• Interpersonal skills along with the ability to work in a team
• Effective in verbal and written communication skills
• Effective Technical writing skills
• 2-5 years of experience with Boomi Integration Platform Design & Development or similar
• 2-5 years of experience with Database Scripting & Stored Procedures: PLSQL/SQL or similar
• 2-5 years of experience with Programming: VB or VB.net Scripting or similar
• 2-5 years of experience with ERP Systems: Globe-Tek, Radius, SAP or similar
• 2-5 years of experience with SOA Integration Methodologies: APIs, REST, SOAP, XML, JSON
• 2-5 years of experience with EDI Standards ANSI ASC X12 or UN/EDIFDCT
• Experience supporting applications on Windows or Linux Servers

Diversity & Inclusion:

MCC fosters an inclusive culture that respects and embraces our teammates' diverse backgrounds and experiences, so that everyone can achieve their full potential here. We aspire for our company to truly reflect the diversity of our customers and the markets we serve. We are committed to equal opportunity for everyone, regardless of peoples' gender identity/expression, age, language, sexual orientation, ability, race, socioeconomic status, national origin or other characteristics.

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