IT Quality Assurance Analyst II - Hybrid

This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office in Jacksonville, FL, Raleigh, NC, Morristown, NJ.

Responsible for performing independent quality checks and developing methods of measuring the quality and performance of the functional testing processes. Coordinates testing and evaluation activities that identify issues, trends and gaps in existing programs. Provides and independent assessment of the programs, policies and procedures tested and provides feedback to management. Works with the testing lead to create the test plan and strategy. Updates testing metrics on a daily basis and provides results to the Quality Assurance (QA) Lead. May be responsible for leading defect or other testing meetings if the test lead is unavailable.

• Perform data quality testing to ensure the accuracy & consistency of data systems, sources, targets, reports , feeds, and applications.
• Develop and implement data quality standards, frameworks and documentational evidence to ensure data quality & compliance
• Perform independent tests to eliminate user or developer bias, ensure correct methods of data testing are applied.
• Create test cases, defects, document testing evidence and update them in testing tools , agile tools & track QA performance metrics.
• Work independently with users, developers, BSA to ensure the data and report outputs meet user requirements as documented.
• Understand SDLC process of development, testing and delivery and ensure teams comply with it. Document methods to deliver quality customer results & products

#LI-IK1

Bachelor's Degree and 2 years of experience in Quality Assurance experience in a Financial Services organization OR High School Diploma or GED and 6 years of experience in Quality Assurance experience in a Financial Services organization

Preferred Qualifications:

• Overall, 5-7 years of experience in various testing methods using in Software, documentation, testing tools & recording test evidence.
• 3+ years of SQL knowledge preferably in MS SQL Server, to write queries, extract & analyze data.
• 2+ years of Advanced EXCEL knowledge to perform independent data comparison and test analysis.
• Experience & understanding of Data accuracy, Quality, Data governance aspects, validation & reconciliation methods.
• Strong documentation skills in MS Office and related tools.
• Communicate effectively with technical and user teams
• Use of Agile tools like Jira, Azure DevOps
• At least 1 Reporting tools or ETL tool experience used with MS SQL server database
• Detail oriented and striving for accuracy
• Experience in automated testing tools like selenium
• Experience in Salesforce, Leasing, Data warehousing or data modelling
• Exposure or experiences in ETL tools like SSIS and Reporting tools like SSRS, Power BI, Tableau

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.