RPAP/MetroPAP Education Program Associate

The Rural Physician Associate and Metropolitan Physician Associate Program (RPAP and MetroPAP) is seeking a dedicated and organized Education Program Associate to join our team. This role provides necessary operational support, executes student academic progress monitoring support, tracks data for our educational programs, and works collaboratively on projects. The ideal candidate will possess excellent attention to detail, strong organizational and communication skills, and a passion for fostering student and program success. This role reports directly to the RPAP/MetroPAP Director and will also receive regular guidance and direction from the Educational Programs Specialist and Programs Operations Specialist.

The Medical School is committed to an excellent employee experience, offering a flexible work environment that meets the needs of students, staff, faculty, and the communities we serve. Flexible work arrangements may include flexibility in schedule and/or work location. All UMN employees are expected to follow applicable public health and safety procedures. This position is hybrid, with both virtual and in-person components. The person in this role must be able to work on the Twin Cities campus as needed for program/student events and other in-person days. We welcome applicants with diverse backgrounds and experiences. Individuals with applicable work experience or transferrable skills are encouraged to apply. This position actively supports and advances the University's commitment to equity, diversity, and inclusion.

Duties/Responsibilities

50%: Student Academic Support and Tracking

• Assist the Educational Programs Specialist to inform and deliver effective academic progress tracking and support for RPAP and MetroPAP students.
• Track and contribute to reports on student assignment submissions, evaluations, attendance and program completion data.
• Communicate with students, primarily via email, regarding course progress on a predetermined cadence. Escalate student questions or concerns to appropriate team members as needed.
• Support the Programs Operations Specialist in tracking and executing student onboarding data collection for RPAP/MetroPAP, the Summer Internship in Medicine (SIM) program, and the Rural Observation Experience (ROE), ensuring compliance with Medical School policies as well as FERPA and HIPAA regulations.
• Provide assistance with program activities such as orientation, didactic sessions and simulations.
• Other duties as assigned.

30%: Data Coordination

• Collate and share student progress and survey data with stakeholders as directed.
• Provide support in the build out of reports and dashboards to communicate student data, program outcomes data, and stakeholder data.
• Support the Programs Operations Specialist to maintain and update various databases, including the alumni database and clinical site database.
• Assist with gathering clinical training site information. Ensure data is accurate and retrievable, and distribute data as requested. Identify issues and suggest process improvements.
• Assist the Educational Programs Specialist with research data management.

20%: Communication

• Triage email communications received in the team email inbox.
• Review and revise program materials as assigned, to include the annual RPAP/MetroPAP Preceptor Manual which outlines program policies, procedures, and practices.
• Utilize communications technologies to prepare and submit faculty and instructor appointment documentation.
• With guidance from the Programs Operations Specialist, will serve as the point of contact for internal stakeholders around family medicine courses outside of the RPAP/MetroPAP programs that utilize rural and urban underserved community sites.
• Provide support as needed for alumni mailing and external communications.
• Support primary care/family medicine and rural/urban pathway program recruitment.

All required qualifications must be included in the application materials

Required Qualifications

• BA/BS with at least 2 years of experience or a combination of related education and work experience to equal six years.

Preferred Qualifications

• Proficiency with Microsoft Suite and Google Workplace Applications.
• Experience with data management.
• Experience with virtual communication tools and remote work environments.

The Rural Physician Associate Program (RPAP) is a nine-month, community-based educational experience for University of Minnesota third-year medical students who live and train in rural communities across Minnesota and western Wisconsin. RPAP students experience hands-on learning as they care for patients of all ages. Similarly, the Metropolitan Physician Associate Program (MetroPAP) is a nine-month clerkship for third-year medical students who want to serve patients in urban communities, providing a strong clinical curriculum in an urban-based primary care practice and hospital.

Pay Range: $42,500 - $55,000; depending on education/qualifications/experience

Time Appointment: 100% Appointment

Work Location: Hybrid; 1-2 days in person per week

Position Type: Civil-Service & Non-Faculty Labor Represented Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

For full consideration, applications should be submitted by March 23, 2025. Applicants should complete an online application and attach a cover letter and resume.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).