Head of Software Engineering, Data, and Digital Experience

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

The Head of Software Engineering, Data, and Digital Experience will lead the development, quality, and maintenance of digital assets (applications and data), with a key focus on integrating product management principles, ensuring the highest standards of quality engineering, driving continuous innovation, and owning the user experience and interface design.

Additionally, this role will encompass the strategic oversight and implementation of modern technology solutions to further enhance our data capabilities. This role involves strategic planning, technical oversight, and team leadership to ensure the effective management and utilization of software and data engineering, quality, user experience across the organization while fostering a culture of creativity and forward-thinking solutions.

Software Engineering: Oversee the design, construction, and maintenance of scalable technology solutions, ensuring they meet business requirements and modern engineering standards. Build and manage a team of talented data engineers, providing mentorship and fostering a culture of innovation and continuous improvement.
• Data Strategy & Master Data: Develop and execute data strategies that align with business objectives, ensuring data governance frameworks are established and maintained. Design and implement data pipelines for structured, semi-structured, and unstructured data sources, ensuring efficient data flow across the organization. Establishing data quality standards and data governance policies.
• Quality Engineering: Establish and enforce quality engineering best practices, including automated testing, continuous integration and delivery (CI/CD), and code quality standards.
• Technical Product Management: Lead the technical product management team to integrate solutions into product roadmaps, ensure data-driven product development, and align engineering efforts with the consumer value chain and outcomes.
• Architecture Design & Development: Lead the design and implementation of scalable, robust, and secure technology solutions. Ensure the architecture integrates effectively with existing systems and supports future growth and scalability.
• User Experience and Interface Design: Take ownership of the overall user experience and interface design, working closely with UX/UI designers to ensure seamless, intuitive, and visually appealing user interfaces. Engage with business stakeholders to understand their needs and requirements, translating them into architectural solutions. Provide technical expertise and guidance to senior management, presenting complex technical concepts in a clear and understandable manner.
• Innovation Leadership: Foster a culture of innovation within the team by encouraging experimentation, creative problem-solving, and the exploration of new technologies and methodologies. Including leading the development and deployment of AI and machine learning models, ensuring their integration into data platforms and their alignment with business goals.

Required Skills and Experience:

• Bachelor's and/or Master's degree in Computer Science, Computer Engineering, or a related field.
• Minimum of 10 years of experience in technology architecture, with at least 5 years in a leadership role.
• Proven experience in creating large-scale data engineering pipelines and data-based decision-making tools.
• Proven leadership skills in managing and motivating technical teams
• Experience with SQL and NoSQL databases, data architectures, and data pipelines.
• Experience with visualization tools like Tableau, Power BI, and D3.
• Managing cloud-based data infrastructure on platforms like AWS, Azure, or GCP.
• Strong knowledge of CI/CD, data quality, and code management.
• Strong knowledge of data security and compliance best practices
• Familiarity with machine learning models and predictive modeling.
• Excellent communication and presentation skills, with the ability to convey complex technical concepts to non-technical stakeholders.

Preferred Qualifications:

• Extensive experience in data engineering principles and technologies (data warehousing, data lakes, ETL/ELT, streaming data processing)
• Experience in a leadership role within a data engineering or platform engineering team.
• Experience in technical product management, including working with product roadmaps, product development, and aligning engineering efforts with product goals.
• Experience in quality engineering practices, including automated testing, CI/CD, and maintaining high code quality standards.
• Demonstrated ability to drive innovation within a technical team, including experience with emerging technologies and creative problem-solving.
• Proven experience in UX/UI design and a strong understanding of user experience principles.

• Strong problem-solving skills and the ability to think strategically.
• A passion for innovation and a commitment to continuous improvement.
• Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
• Keep the patient at the center of everything that you do, building lifelong trust.
• Foster open collaboration and constructive dialogue with everyone around you.
• Continuously innovate new solutions, influencing and responding to change.
• Focus on superior outcomes, and calibrate work processes for outstanding results.

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger's BAKA Bootcamp and EmpowerFest

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.

#ERF-HRC