Project Coordinator

Center for Energy and Environment
medical insurance, dental insurance, parental leave, paid time off, paid holidays
United States, Minnesota, St. Paul
Mar 06, 2025
Description Location Hybrid - 1-2 days/week in our Minneapolis and/or Roseville Office Join Our Dynamic Residential Decarbonization Team We are looking for a Project Coordinator to join our growing Residential Decarbonization team, which is responsible for implementing pilot programs that work towards decarbonizing and electrifying our residential building stock. This work will be largely supported by local external funders. This role will report to the Senior Program Manager and has no direct reports. Depending on the cadence of work, this role may also support the Energy Advisor Service, another team in the Residential Department that does similar work. The Program Coordinator will work closely with other parts of the residential department and other internal teams to implement the decarbonization programs. A Project Coordinator will use building science expertise to guide decision making and be responsible for the participant experience in these programs. You'll communicate directly with participants and the contractors who work in their homes to ensure a smooth and timely completion of projects, that maximum incentives are realized, and that this work is aligned with program goals. Who We Are Center for Energy and Environment (CEE) is a clean energy nonprofit with offices in North Loop of Minneapolis and St. Paul. We provide practical energy solutions for homes, businesses, and communities to cut energy waste and harmful emissions. We collaborate regularly with field peers and partners, and we employ curious people who enjoy learning and contributing to the Midwest's quality of life and economy. Recognized as one of Minnesota's top 200 workplaces by the Star Tribune, CEE is known for its open communication, respect for diverse perspectives, and commitment to work-life balance. What We Offer Insurance Coverage Options: To ensure you and your family are well protected, we have got you covered with Medical Insurance, Dental Insurance, Health Saving Account, and Flexible Spending Accounts. Please see our 2025 Benefit Summary. Impact: We want to make the world a better and more energy efficient place. Our work and the decisions we make are rooted in this foundational desire. Future Planning: To help you secure your financial future, benefit from our retirement saving program. Reach your goal sooner with our immediate vesting and company contribution. Work/Life Balance: We recognize the importance of maintaining a healthy work-life balance and are dedicated to supporting our team members in various aspects of their lives. Our benefits include generous Paid Time Off (PTO), paid parental leave, and salary continuation for major medical events, ensuring that you have the support you need during significant life moments and personal challenges. Holidays: Our company provides nine paid holidays each year, offering you ample time to observe important occasions and enjoy personal time. Growth: We want everyone to grow and learn within their roles. We offer professional development opportunities and education assistance. Championing DEI: Our committed DEI Committee promotes a diverse and inclusive work environment by establishing clear goals and assessing progress throughout the organization. What You'll Do Communicate with Decarbonization Participants Be the main point of contact for program participants. This may include scheduling energy audits (initial home visits) but will be focused on qualifying them for the program and helping them successfully complete electrification and weatherization projects. Ensure that participants receive accurate information about projects, next steps and program details. Communicate with residents over phone, email and text. Use building science expertise and communications skills to explain the benefits and expected outcomes of projects. Coordinate the approved projects for the participant and contractor, schedule work dates, track completed projects and coordinate inspections. Collect Participation Agreements and other paperwork as needed. Coordinate any mass communication or outreach to participants. Depending on the timing and size of the Decarbonization programs, flex into supporting the Energy Advisor Service, which provides similar guidance to Home Energy Squad (utility energy audit) participants. Respond to customer complaints and concerns to ensure customer retention and satisfaction. Coordinate with Residential Staff and Other Internal Teams Work closely with the Program Manager to ensure that the project work remains within the program budget and scope and that participants are completing the program steps in a timely manner. Work with the Home Energy Squad scheduling and field staff teams to ensure that participants complete their energy audits, help schedule these visits as needed. Work with CEE's internal Marketing, Outreach, Research and the Contracts Teams along with the Program Manager as needed for program requirements. Track project/participant progress so that updates are easily shared with funders and relevant internal teams. This will be done using CeeTrack (customized audit database), Salesforce and SharePoint sites. Manage client data and paperwork in compliance with record retention and data privacy policies. Communicate and Coordinate Contractor Work Communicate with the chosen contractor to schedule estimate appointment and work dates, approve work, coordinate inspections and collect invoices. Ensure that the work maximizes available incentives and meets any relevant program requirements. Manage contractor paperwork, including estimates and collect invoices to issue payment. Ensure that the contractor has relevant information about individual work orders and is familiar with the program requirements. Other duties as assigned or apparent. Skills & Knowledge We're Looking For Significant understanding of building science and electrification as related to residential buildings and the ability to explain the benefits of efficiency improvements and electrification projects to participants. Must demonstrate excellent communication skills, both written and verbal, and comfortably and efficiently communicate over the phone, email or text with participants and contractors. Time-management, multitasking, organizational skills, and the ability to meet deadlines will be required to effectively manage multiple participants in different Decarbonization programs. Must be able to manage work tasks independently. Preferred Qualifications Bachelor's degree or equivalent applicable experience in the energy efficiency field Must have or be able to complete the BPI Building Science Principles (BSP) certification Two (2) years of experience involving customer communication in the energy efficiency field Two (2) years coordinating contractor projects with residents and contractors Must have basic computer and keyboard competency and show proficiency in Microsoft Office Suite products Comfortable in a fast-paced, professional environment Spanish language skills are not required but helpful Compensation Dependent on qualifications and experience, we expect the compensation range for this position will be $27-29/hour. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)