Benefits Specialist - HR Operations

Qlarant is a not-for-profit corporation that partners with public and private sectors to create high quality, safe, and efficient delivery of health care and human services programs. We have multiple lines of business including population health, utilization review, managed care organization quality review, and quality assurance for programs serving individuals with developmental disabilities. Qlarant is also a national leader in fighting fraud, waste and abuse for large organizations across the country. In addition, our Foundation provides grant opportunities to those with programs for under-served communities.

Best People, Best Solutions, Best Results

Job Summary:

Administers and supports employee benefits programs, including leave management, new hire benefits enrollment, and employee inquiries. Serves as a key resource for staff, ensuring smooth benefits processes and compliance with company policies. Pulls reports, provides guidance to employees, and collaborates with HR teams to support operational needs.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Manages leave of absence programs, including FMLA, short-term and long-term disability, and company-sponsored leave policies, ensuring compliance with regulations and internal policies.
• Assists new employees in understanding and selecting benefits options during the onboarding process, providing guidance and answering questions.
• Pulls reports from HRIS and benefits systems to track employee benefits enrollment, leave usage, and compliance metrics.
• Answers questions from employees regarding benefits eligibility, claims, and coverage, escalating complex issues as needed.
• Ensures compliance with federal, state, and local regulations related to employee benefits, including ACA, COBRA, and HIPAA.
• Coordinates with benefits vendors, payroll, and HR teams to resolve benefits-related issues and ensure timely processing of enrollments and claims.
• Supports HR operational duties by assisting in benefits audits, open enrollment planning, and cross-functional HR projects.
• Educates employees on wellness programs, retirement plans, and available resources to maximize benefits utilization.
• Assists with broader HR initiatives, such as employee engagement, process improvements, or data integrity projects as needed.

To perform the job successfully, an individual should demonstrate the following competencies:

• Business Expertise- Good understanding of how the team integrates with others in accomplishing the objectives of the department.
• Problem Solving- Uses judgment based on practice and precedence.
• Nature of Impact- Small, but direct impact through the quality of the tasks/service provided by the individual.
• Area of Impact- Primarily on closely related departments.
• Interpersonal Skills- Developed communication skills to exchange complex information.
• Leadership- No supervisory responsibility, but the job provides on-the-job training/support to new team members.
• Functional Knowledge- Good understanding of concepts and procedures within own discipline and basic knowledge of these elements in other disciplines.
• Project Management- Project/program team member.

Education and/or Experience:

• Bachelor's Degree in related field
• At least 2 - 4 years of experience in related experience and/or training, or equivalent combination of education and experience.

Certificates, Licenses, Registrations

• SHRM preferred
  
  

Qlarant is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.