Benefits Administrator

"Republic Bank believes in the development and advancement of our associates. We offer the opportunity to learn all aspects of the company to prepare for future advancement. Come join our team for a career, not just a job!"

Grade 10

About Republic Bank

Republic Bank's values are built upon making an IMPACT for our clients, our associates and the communities we serve. (IMPACT stands for Innovate for the Future, Make it Easy, Provide Exceptional Service, Acknowledge & Celebrate Success, Commit to Caring and Thrive Together) The associates of Republic Bank are the key to our success as an organization and we value our associates. It's one of the reasons we've been named as one of the Best Places to Work in Kentucky for the last seven years! For more information about the company, please visit www.republicbank.com.

POSITION PURPOSE AND OBJECTIVES:
The Benefits Administrator is responsible for facilitating and assisting with the implementation and administration of the bank's overall benefit strategy and wellness program.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

MINIMUM QUALIFICATIONS:
* Minimum of 3 years' dedicated experience in benefits administration required.
* Strong knowledge of relevant federal and state regulations and legislation required.
* Proficiency in Microsoft Office applications; advanced proficiency in Excel required.
* Previous experience working with wellness programs required.
* Experience working with UKG Pro HRIS and EMB/Plan Source system preferred.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
Facilitate and Administer Benefits Programs - 45%
* Facilitation and administration of all associate benefit programs including group medical, dental, vision, flexible spending accounts, 401(k), life insurance, worksite voluntary benefits, Employee Assistance Program, Workers Compensation and Tobacco Cessation Program.
* Independently administer ESPP, Fitness Center Reimbursement, Medical Premium Discount Program, Tuition Reimbursement and Telemedicine Program.
* Prepare and audit monthly benefit invoices.
* Complete benefit surveys and benchmarking exercises with accuracy, perform analysis of results, prepare recommendations for potential benefit design and/or program changes and present findings.
* Maintain accurate benefit data in HRIS and other vendor systems.
* Research potential benefit design and/or program changes and present findings and recommendations.
* Participate in the open enrollment selection and pricing process, implementation and testing of new plans with internal team, carriers, and enrollment vendor.
* Actively participate in vendor transitions including requesting bids, reviewing contracts, checking vendor references, contract and third-party risk assessment and implementation meeting tasks.
* Collaborate with internal team members and enrollment vendors in the design, implementation, and improvement of benefit processes and procedures.
* Monitor the necessary file interfaces between Republic and vendors to ensure proper data reporting.
* Assist with preparation of communication materials, maintaining SharePoint/websites and other media for communicating plans to associates.
* Lead annual Total Compensation Statement project.
* Ensure all benefits are administered in accordance with Plan Documents.
* Responsible for running reports, compiling, and managing data to keep management informed.
* Responsible for maintaining current policies and procedures for areas of responsibility.

Address Associate Benefits Inquiries - 25%
* Independently apply procedures, policy manuals, knowledge base, and other reference materials to assist in answering associate/manager inquiries and resolving issues promptly.
* Resolve escalated associate service issues as it relates to benefits and supporting programs.
* Ensure associates are properly enrolled in benefit plans and resolve system eligibility and service issues in a timely and courteous manner.

Administer Wellness and Benefits Education - 20%
* Manage wellness program.
* Drive associate understanding and culture of well-being through development of effective communication tools and resources.
* Coordinate benefit education and benefit awareness efforts to include communication, activities and campaigns.

Vendor Management - 10%
* Develop strong vendor relationships to help drive benefit process efficiency and compliance resulting in overall employee satisfaction and fiscal responsibility.
* Participate in vendor management and serve as a point of contact with vendors to escalate issues, seek resolutions, hold vendors accountable, and build and maintain productive working relationships.

General Job Functions
* Engage in continual process improvement activities and projects.
* Actively participate as part of the Human Resources Team.
* Keep manager informed of pertinent information including vendor concerns, Associate issues and compliance gaps.
* Maintain a working knowledge of compliance requirements affecting your position and area of responsibilities and actively learn new regulations and assist in the implementation, if required.
* Model and foster behaviors that support the Bank's values and corporate culture creating an atmosphere of trust, cooperation, accountability, and dedication to the organization.
* Willingly perform all other duties and projects as assigned.

INTERPERSONAL SKILLS AND COMPETENCIES REQUIRED:
* Ability to serve as a strategic partner, with sound technical and analytical skills, good judgment, and a strong operational and strategic focus.
* Detail oriented and maintains accuracy with a strong sense of urgency while working on multiple tasks simultaneously.
* Ability to shift focus with changing priorities.
* Exercise a high degree of professionalism, poise, tact, and diplomacy to accomplish objectives.
* Ability to meet deadlines and maintain composure under pressure.
* Must possess a positive attitude, be dependable, and self-motivated.
* Ability to work independently and in a team environment.
* Ability to maintain confidentiality and appropriately handle sensitive information with tact and discretion and determine appropriate involvement and escalation with pertinent parties.
* Ability to address and resolve moderate to complex issues with vendors and Associates in a professional manner.
* Strong verbal and written communication skills with the ability to influence and persuade across all levels of the organization.

PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the associate is regularly required to sit, use hands to finger, handle, or feel; and talk or hear. The associate frequently is required to stand or walk. The associate is occasionally required to reach with hands and arms. The associate must occasionally lift and/or move 10 pounds. Specific vision abilities required by this position include close vision, and distance vision. The noise level in the work environment is usually moderate.

OTHER REQUIREMENTS:
* Travel between Republic Banking facilities may be necessary at times.
* Occasional out of town travel could be required.
* Flexible work schedule that will include some evenings and weekends.
* Stay abreast of new developments, best practices, and statutory and regulatory changes.

**The above is intended to describe the general content of and requirements for the performance of this position. It is not construed as an exhaustive statement of duties, responsibilities, or requirements.