Client Onboarding Specialist - Benefits

TEKsystems
$25.00 - $28.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Texas, Dallas
Mar 07, 2025
As a Client Onboarding Specialist primary role is to establish strong relationships with clients and become their main point of contact throughout their onboarding journey to our insurance brokerage services. * Acting as the primary client-facing point of contact throughout the Onboarding process, ensuring all inquiries and concerns are addressed promptly and professionally. * Leading the open enrollment process: from planning and implementation to oversight, ensuring a seamless transition for clients onto our platforms. * Understanding different insurance carriers and integrating clients' payroll systems to streamline the benefits administration process, highlighting our capability as a full-service healthcare brokerage. * Guiding clients through the onboarding process, which includes collecting necessary documentation, setting up their accounts on our Benefits Administration software, and ensuring all client information remains current and compliant. * Working closely with the sales team and the account management team to ensure a smooth journey from the initial sale to full account management transition, emphasizing our commitment to a comprehensive service approach. * Managing work within tight timelines to ensure all client benefits are effective prior to the renewal date, demonstrating exceptional time management and organizational skills. * Providing detailed explanations and training to clients on how to use our technology platforms for a seamless benefits administration experience. SKILLS: * 3+ years of Insurance and Employee Benefits experience * Strong knowledge of benefits administration, insurance policies, and associated technologies, particularly those relevant to healthcare and employee benefits. * Ability to work independently and as part of a team, managing multiple tasks and meeting tight deadlines. * Strong organizational skills and attention to detail. * Advanced computer skills and proficiency in relevant software, especially Benefits Administration platforms. * A team player with a commitment to fostering a positive work environment. * Possessing an insurance license is highly encouraged. ONSITE M-F in DALLAS,TX Pay and Benefits The pay range for this position is $25.00 - $28.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Dallas,TX. Application Deadline This position is anticipated to close on Mar 20, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.