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Employee Experience Ambassador - Charleston, SC

Compass Group
life insurance, parental leave, paid time off, flex time, retirement plan
United States, South Carolina, Charleston
169 Ashley Avenue (Show on map)
Mar 07, 2025
Compass One

Salary:$43,000 - $45,000

Other Forms of Compensation:

Pay Grade:6

Compass One Healthcareis a premier healthcare company with 46,000 engaged team members who are focused on delivering quality, value, and exceptional patient experience through specialized services and protocols in more than 1,650 hospital and health system locations in 48 states. Through a combined three-quarters of a century of healthcare experience, Compass One offers seven customer-focused core services: Food and Nutrition, Environmental, Patient Transportation, Laundry & Linen, Healthcare Technology Solutions (Clinical Engineering), Facilities Management, and Ambulatory Services. Compass One is committed to the growth and development of its associates, and its unique Positive ImpressionsTMprogram features a team of 100-plus Patient Experience Managers dedicated to driving a better experience in each of our hospitals. Also, Compass One's exclusive partnership with Press Ganey leverages rich analytics to better understand how to improve experiences for patients, family, customers, caregivers, and the community.

Job Summary

Working as an Employee Experience Ambassador, you are responsible to ensure implementation of effective employee onboarding programs focused on providing a welcoming and positive employee experience for new hires, and to support successful acclimation to company culture, work environment, and happiness with the job.

Key Responsibilities:
  • Monitors new hire program effectiveness, drives operational compliance, and ensures employee recognition programs are maximized.
  • Implements metrics that will be focused on employee retention and engagement.
  • Coordinates employee experience program in collaboration with unit leadership.
  • Responsible for new employee program efficiency and compliance in accordance with business-line and corporate program standards and best practices.
  • Assists with on-site reporting and communications; composes employee experience reports to management.
  • Assists with providing program updates, new employee retention data, new employee feedback, engagement trends, and training needs during weekly management meetings.
  • Analyzes retention data and employee feedback and suggests improvements for engagement and recognition programs and incentives to ensure they are meaningful for employees.
Preferred Qualifications:
  • Bachelor's degree, Human Resources, Business Management, or Learning and Development and 1-2 years' experience or equivalent combination of education and related experience.
  • Ability to communicate effectively in written format and oral presentations.
  • Ability to multi-task, establish priorities, and stay organized in a fast paced and changing work environment.
  • Exhibits initiative, responsibility, flexibility, and leadership.
  • Proficient in Microsoft Office Suite or similar software.
  • Proficient in data collection, analysis, and presentation.

Apply to Compass One Healthcare today!

Compass One Healthcare is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Compass One maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Compass One are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Req ID:1405419

Compass One

JANELLE C. ALLEN

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