New

Clinic/Practice Assistant, OBGYN and Midwifery- Northampton/Amherst

Cooley Dickinson Medical Group
United States, Massachusetts, Northampton
22 Atwood Drive (Show on map)
Mar 07, 2025
We are seeking a full-time, 40-hour Clinic/Practice Assistant to support the practice onsite. The schedule consists of 4,10-hour days (Monday through Friday) from 7:30am to 6:00pm. These team members serves as the face of our medical group and plays a key role in managing the patient experience on the reception/administrative support side. This role is primarily focused on front desk support and answering phones with a mix of administration support as well! We are looking for well-rounded customer service professionals who can multi-task, prioritize, and thrive in a high-volume outpatient setting! Education High School Diploma or Equivalent required and Associate's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Two years experience in a medical/physicians office setting and/or experience with insurance benefits. 2-3 years preferred Knowledge, Skills and Abilities - Required. - Computer proficiency required. - Microsoft office applications preferred with ability to learn new software. - Preferred. - Highly developed communications and interpersonal skills, working with diverse population. - Work independently, be self-directed and contribute as a member of a team. - Anticipates challenges and develops and implements strategies for addressing them. - High level of service delivery. - Demonstrate initiative with ability to prioritize work, meet deadlines and adapt to changing situations. - Attention to detail. Mass General Brigham Medical Group Western Massachusetts, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.