Housekeeping Supervisor IL

You are an energetic professional with innovative ideas, looking for the opportunity to drive engagement and build relevance for a premier senior living community in Charlotte. We are committed to providing an active lifestyle and caring environment, and our employees embody that commitment in service centered around our residents. You can be an integral part in telling the Southminster story. Every job we offer is designed to make you part of a culture that respects and values the skills you bring and the dedicated care you deliver.

Job Summary:

The Housekeeping Supervisor - Independent Living is responsible for supporting the Housekeeping Manager in the planning, organizing, and developing of the overall operation of the Housekeeping Department in accordance with federal, state, and local standards and guidelines along with assuring the highest degree of quality resident care is maintained at all times. Responsible for staffing, scheduling, training, and developing hourly staff. Relays information and concerns to the Housekeeping Manager that cannot be resolved by the Housekeeping Supervisor. At times may assume responsibility of the Housekeeping Manager or Housekeeping Supervisor - Embrace Health due to staffing coverage.

Our Benefits include:

Competitive pay

6% matching on our 403B retirement plan

Employee Assistance Program

Onsite employee Meal Benefit

Sharonview Federal Credit Union

Employee On-site fitness, consignment and pharmacy

Bi-weekly pay-direct deposit

Free parking

Offsite and onsite annual parties

Service award catalogues starting at 5 years of service.

Education required:

Associate degree or minimum two years of college preferred. Equivalent combination of education and experience will be considered.

Experience required:

At least five years of experience working in facilities, janitorial, custodian, and/or housekeeping for a large organization or multiple facilities, with at least two years of supervisory experience.

Specific skills, knowledge and abilities required:

• Previous experience managing a team of housekeeping employees through motivation, coaching and development.
• The ability to anticipate customer needs, change goals and direction quickly and multitask
• Advanced knowledge of Housekeeping process and procedures.
• Proven experience supervising housekeeping departments of 15+ employees.
• Ability to maintain a budget
• Proven excellence in customer service.
• Capable of using independent judgment/solid decision-making skills ability
• Proven comfort and experience to interact effectively with all levels of management, guests, associates, and clientele, both inside and outside of the organization
• Self-motivated to accomplish goals, with a strong sense of responsibility.
• Proficiency with general office PC applications (i.e. word processing, spreadsheets, databases).
• Demonstrated sound organizational, coordinating and personal interface skills.
• Demonstrated excellent written and verbal communication skills.
• Proven job reliability, diligence, dedication and attention to detail.
• Must be flexible with working nights, weekends, and holidays.