Operations Supervisor (1:00 p.m. - 10:00 p.m.) Monday thru Friday 4928

The Operations Supervisor is accountable for supervising and coordinating department(s) activities within warehouse operations to consistently deliver desired results. Position is responsible for developing a successful team by hiring qualified personnel, utilizing effective communication and motivational techniques, providing ongoing performance management and for ensuring ongoing personal and professional development of self and staff. Position is also accountable for providing technical support to the team; performing ongoing problem analysis and resolution; and for ensuring safety, security and housekeeping objectives are achieved. In addition, this position is accountable for continuous improvement in all areas of assigned responsibility relative to quality, cost, and timing results.

ACCOUNTABILITIES

Develops and manages productive teams for operations department(s) by hiring qualified personnel, utilizing effective communication and motivational techniques, providing ongoing performance management, rewarding higher levels of performance and by providing effective training, development, and succession planning.

Manages daily activities of warehouse department(s) to ensure that excellent service levels, low transactional cost, superior quality levels and safety, security and housekeeping objectives are achieved.

Ensures compliance with ISO/AS standards by ensuring polices and processes are properly documented and implemented and by ensuring all employees are trained in standard operations procedures.

Develops and maintains quality and productivity metrics and implements ongoing plans to continuously improve warehouse performance. Performs detailed research regarding quality issues and implement corrective action plans as needed.

Effectively performs administrative aspects of position, including but not limited to, timely completion of performance reviews and merit increases, developing and administering corrective action documents, reviewing timesheets, submitting payroll change forms, approving vacation and PTO requests, coordinating system access and security levels, and maintaining quality records.

Ensures Powered Industrial Vehicles and other Warehouse Equipment is properly maintained by ensuring preventative maintenance procedures are followed and by coordinating with facilities and/or vendors to conduct maintenance as needed.

Plans labor requirements based on operation workloads and skill sets needed and recommends staffing needs to Operations Manager. Provides input to annual budget as needed.

Maintains effective communications with peers (on alternate shifts) and additional warehouse management staff to ensure operations are seamlessly transitioned.

Develops and maintains functional and cross-functional partnerships and teams to aid in effective Warehouse Operations. For example, provides support to Corporate Product Department by performing part checks/verifications and by assisting with expediting in-bound orders.

EDUCATION & EXPERIENCE

High School Diploma or GED is required. Associates Degree or equivalent combination of education and experience is preferred. Three to five years of related experience is preferred. Prior experience in a leadership capacity (e.g. Operations Coordinator/Trainer, Operations Trainee, Supervisor) is preferred.

SKILLS & CERTIFICATIONS

• Strong communication skills both verbal and written.
• Demonstrated leadership skills.
• Demonstrated problem solving and analytical skills.
• Exhibits strong organizational and multi-tasking skills.
• Exhibits strong interpersonal skills.
• Demonstrated ability to work in a team oriented environment.
• Strong attention to detail skills.
• Highly focused on business fundamentals: quality, cost and timing.
• Proactive and results oriented demeanor.
• Ability to work on own with minimal supervision.
• High degree of integrity and honesty.
• Intermediate knowledge of Microsoft applications is preferred.
• Ability to operate Powered Industrial Vehicles.
• Ability to perform physical work in a Warehouse environment including lifting (up to 50 lbs), bending, stooping, pushing, pulling, climbing, extended standing and walking on a frequent basis.
• Ability to twist, stoop, squat, bend, and reach on a frequent basis.
• Ability to sit, stand and/or walk for extended periods of time.
• Ability to climb ladders.

This position requires use of information or access to hardware which is subject to the international Traffic in Arms Regulations (ITAR). To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. Person as a U.S. Citizen, U.S. Permanent Resident (i.e., 'Green Card Holder'), Political Asylee, or Refugee.

We are an Equal Opportunity Employer and we support protected veterans and individuals with disabilities through our affirmative action program.

This is a summary of the primary accountabilities and requirements that are essential for this position. The company reserves the right to modify or amend the content of this job description at anytime at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities.