General Manager of Sales - Los Angeles

Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.

Join our team as a General Manager of Sales. In this role, you are responsible for directing, managing, overseeing, and coordinating all aspects of inside and field sales operations. Directs business development initiatives and implementation of marketing and sales programs and ensures superior customer service following company policies and procedures. Directly influences the company's overall growth and profitability for assigned locations. Ensures consistent implementation of corporate sales strategies, plans, and program initiatives.

• Contributes to regional sales reviews by preparing and completing action plans, implementing production, productivity, quality, and customer-service standards, resolving issues, completing audits, identifying trends, determining regional sales system improvements, and implementing changes as appropriate.
• Meets regional sales financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Maintains and expands customer base by counseling district sales representatives, building and maintaining rapport with key customers, and identifying new customer opportunities.
• Researches customer needs and sales trends, developments in the marketplace, competition, and business opportunities; communicates observations with Multi-Market General Manager.
• Oversees, directs, and coordinates field calls with Sales representatives and builds credibility and trust with existing and potential customers by initiating and maintaining contact to ensure positive service levels are consistently delivered.
• Contributes to the enhancement of the company's "Quality" by implementing and monitoring ISO 9002 policies in sales.
• Directly responsible for compliance with all Sarbanes-Oxley reporting and procedures for all assigned functional departments and/or locations as specified in the quarterly certification letters and Ryerson SOX Key Control Matrices, and other applicable SOX and controls documentation provided by Ryerson Finance.
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice.

• Bachelor's degree in Business required; Master's degree is a plus
• Requires a minimum of 7-10 years of general management experience; knowledge of company policies, procedures, and metals services industry preferred
• General financial acumen related to understanding company profitability measures
• Strong communication, presentation, business ethics, and interpersonal skills
• Strong analytical and problem-solving skills; must be highly detail-oriented and possess the ability to make sound business and management decisions in support of company objectives
• Ability to make solutions-oriented decisions in a fast-paced environment
• Effective professional leadership, delegation and employee development skills; ability to effectively motivate, lead, and coach others
• Strong customer service orientation
• Extensive travel may be required; may include evenings, weekends and Holidays

Salary: $128,547.75- $160,684.69. A starting salary higher than $128,547.75 is based on a level of experience and education that significantly exceeds the minimum requirements and is commensurate with the compensation scale.