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Team Manager - AVOM

Cognizant North America
life insurance, parental leave, paid time off, paid holidays, 401(k)
United States, D.C., Washington
655 15th Street Northwest (Show on map)
Apr 04, 2025

Job Summary: The Operations Manager will play a pivotal role in driving interpersonal growth, achieving business objectives, and leading high-performing teams. This position needs a leader who can promote client fulfillment, excellence, and collaboration across teams to advance the company's goals.

Responsibilities

  • Lead and encourage the different teams to achieve business objectives and accelerate organizational growth.
  • Develop and implement initiatives and partnerships that align with business goals.
  • Supervise the implementation of efficient business practices to ensure excellence and continuous improvement at all levels.
  • Develop management protocols and accountability systems to ensure timely execution of operational strategies.
  • Act as the primary liaison for client relations, ensuring outstanding service and satisfaction across all interactions.
  • Build and maintain professional relationships with clients, distributors, and vendors, targeting a high client happiness.
  • Proactively deliver on client expectations by aligning internal teams' performance and efficiency with client goals.
  • Facilitate collaboration among department heads, partners, and delivery teams to develop a unified approach toward achieving corporate objectives.

Education

  • Bachelor's degree in Business Administration, or a related field. An equivalent combination of relevant education and professional experience will also be considered.
  • MBA or advanced degree is strongly preferred.

Salary and Other Compensation:

Applications will be accepted until May 2nd, 2025.

The hourly rate for this position is between $33.00 - $35.00 per hour, depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.

The Cognizant community:

We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

  • Cognizant is a global community with more than 300,000 associates around the world.
  • We don't just dream of a better way - we make it happen.
  • We take care of our people, clients, company, communities and climate by doing what's right.
  • We foster an innovative environment where you can build the career path that's right for you.

About us:

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

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