Network Operations Technician

Classification: Non-Exempt, Bargaining

The Network Operations Technician supports the installation and maintenance of all network systems. Responsible for the management and maintenance of all IP Centric Central Office equipment that encompasses all Data product offerings where applicable.

Performs job duties consistent within safety, legal, and regulatory requirements; company standards, culture and business practices. Acts with the highest level of business and personal ethical standards in all aspects of job performance.

• Installs and maintains all network systems, platforms, and circuitry.
• Ensures all aspects of the network are performing optimally.
• Loads, tests and evaluates software on network elements and platforms.
• Takes initiative to improve the quality of delivery of network services and network maintenance.
• Reads and interprets technical manuals and other documentation when installing new equipment and/or trouble shooting network problems.
• Performs troubleshooting and repair of network problems.
• Collaborates with colleagues in Field Operations, Engineering, Sales, Provisioning, Care and other company departments as required.
• Participates in the standby rotation schedule.
• Interprets data, determines how information interrelates, and resolves discrepancies within data.
• Provides solutions to a variety of problems.
• Requires a working knowledge of rules and interpretations within functional area.
• Responsible for the maintenance and configuration of CCI network elements and platforms.
• Actively participates in Network troubleshooting, planning, and performance evaluation.

• Prepares for and completes activities including moving, changing, installing, configuring, repair and/or removal of data communications equipment by reviewing and following work orders and other documentation.
• Repairs and provides preventative maintenance on all network elements and platforms.
• Safely uses and maintains vehicle, tools, and test equipment.
• Completes basic maintenance and exercise generators as directed.
• Must be knowledgeable in and abide by all National Electrical Safety Codes and Company practices.
• Performs additional tasks/responsibilities not listed herein, as required by the Company.

• Networking and Electronics Proficiency
• Valid State Driver's License and satisfactory driving record
• Intermediate to advanced Computer Skills
• Knowledge of procedures and practices of various levels within functional area.
• Proficient with hand tools and power tools.

Required Education & Experience:

In order to accomplish the essential duties of this position, the incumbent must have an Associate's Degree (A. A.) or equivalent in work experience.

We are proud to offer a comprehensive and competitive benefits package:

• 401(k) matching
• Medical, Rx, Dental and Vision insurance
• Disability insurance
• Flexible spending account
• Health savings account
• Life insurance
• Tuition reimbursement
• Paid vacation and personal days
• Paid holidays

Pay range (commensurate with skills and experience): $21.23 - $29.54

Physical Demands & Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, and the work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The primary work environment for this position is an equipment setting.
• Some outdoor work will be required in many weather conditions.
• The noise level in the work environment is usually moderate.
• While performing the duties of this job, the employee is occasionally required to climb or balance/stoop, kneel, crouch or crawl, drive a motor vehicle, and lift and/or move up to 75 pounds.

• While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle or feel, reach with hands and arms, talk or hear, and lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, ability to adjust focus, and frequent use of computer screens.

Travel may be required within serving area on a frequent basis. The employee is occasionally required to do heavy lifting and work in outdoor weather conditions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, familial status, genetics, disability, age, veteran status or any other characteristic protected by law.