Table Games Floor Supervisor - MGM National Harbor

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Table Games Floor Supervisor, you'll oversee the excitement and energy of the casino floor, ensuring smooth gameplay and a world-class guest experience. You'll lead and support dealers, interact with players to enhance their enjoyment, and ensure compliance with gaming regulations. This role offers a dynamic environment where every day brings new challenges and opportunities to shine!

THE DAY-TO-DAY:

• Monitor assigned table games to ensure adherence to casino policies and procedures. Identify and address any irregularities or disputes during gameplay.
• Interact with players to create a welcoming and enjoyable experience. Resolve guest concerns promptly and professionally.
• Provide guidance and assistance to dealers as needed. Monitor dealer performance and ensure proper game execution.
• Stay updated on the MTL (Multiple Transaction Log) and ensure all gaming activities comply with regulations. Complete required documentation and report irregularities to management.
• Lead by example, maintaining a positive and professional demeanor on the floor. Collaborate with colleagues to optimize table assignments and floor operations.

THE IDEAL CANDIDATE:

• Minimum of 2 years of casino operations experience
• Strong knowledge of table game rules, procedures, and compliance standards.
• Exceptional communication and guest service skills.
• Proven ability to lead and support a team in a fast-paced environment.
• Detail-oriented with excellent problem-solving abilities.
• Flexible and adaptable to varying shifts and operational needs.

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally.
• Health & Income Protection benefits (for eligible employees).
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Free parking on and off shift
• Healthcare, financial, and time off benefits
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14333

Pay Range:

The starting rate for this role is:

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Eligible employees have the opportunity to participate in medical, dental, vision, and life insurance plans as well as 401(k) and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW? Apply today!