| Access Control Technician II |
| Posting Number |
req22285 |
| Department |
Facilities Mgmt-Maint Services |
| Department Website Link |
https://www.fm.arizona.edu/#/ |
| Location |
Main Campus |
| Address |
Tucson, AZ USA |
| Position Highlights |
University Facility Services at the University of Arizona is looking for a qualified Access Control Technician to join our team. Our Access Control Technicians repair, install, and service cameras, alarms, and related hardware for the University of Arizona campus. The ideal candidate will have a background in all facets of the Access Control trade and will have the ability to independently troubleshoot, diagnose, and repair a wide variety of cameras, alarms, and door hardware. Overtime and standby are required.
University Facility Services at the University of Arizona consists of over 700 employees and teamwork is our strength. UFS services over 13 million square feet of campus-keeping the grounds beautiful, classrooms clean and all utilities moving through the campus.Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to UA recreation and cultural activities; and more! The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here. |
| Duties & Responsibilities |
Customer Service:
- Provide day-to-day support for all aspects of
the University's access control system.
- Create and deliver timely and professional
responses to customer inquiries or concerns in person, via email, or by
telephone. - Investigate, troubleshoot, diagnose, and
implement customer solutions from acknowledgment to resolution. - Assist and support supervisor with customer
related tasks by consistently meeting and exceeding customer quality and
productivity standards. - Meet established department performance
standards regarding product knowledge, systems, and operations.
Coordinate Contractor Work:
- Initiate and facilitate communication between
customers, project managers, and contractors. - Coordinate with security contractor on progress
of existing and new projects/jobs through completion.
Project Management:
- Serve as a primary resource for identifying and
communicating departmental issues. - Assist supervisor in creating design drawings.
- Maintain records of customer interactions or
transactions, recording details or inquiries, complaints, or comments,
as well as action taken. - Identify areas of improvement by analysis based
on the patterns, frequency, and complexity of support issues to create
efficiency.
Physical Requirements:
- Ability to lift/transport 50lbs.
|
| Minimum Qualifications |
- Minimum of 3 years of relevant experience, or equivalent combination of education and work experience.
- In addition to the education and experience minimum qualifications, Apprenticeship program, technical training experience required.
- Ability to drive according to the University Fleet Safety Policy.
|
| Preferred Qualifications |
- Low voltage wiring experience.
- Electrical experience.
|
| FLSA |
Non-Exempt |
| Full Time/Part Time |
Full Time |
| Number of Hours Worked per Week |
40 |
| Job FTE |
1.0 |
| Work Calendar |
Fiscal |
| Job Category |
Facilities, Grounds and Infrastructure |
| Benefits Eligible |
Yes - Full Benefits |
| Rate of Pay |
$22.77 - $28.46 |
| Compensation Type |
hourly rate |
| Grade |
6 |
| Compensation Guidance |
The Rate of Pay Field represents the University of Arizona's good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.
The Grade Range Minimum, Midpoint, and Maximum Fields listed below represent a full range of career compensation growth over time in this position and grade. Each unit typically sets starting pay between minimum and midpoint upon hire. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator. |
| Grade Range Minimum |
$22.77 |
| Grade Range Midpoint |
$28.46 |
| Grade Range Maximum |
$34.15 |
| Career Stream and Level |
OC2 |
| Job Family |
Skilled Crafts & Trades |
| Job Function |
Facil, Grounds, & Infra |
| Type of criminal background check required: |
Fingerprint criminal background check (security sensitive due to job duties) |
| Number of Vacancies |
1 |
| Target Hire Date |
4/3/2025 |
| Expected End Date |
|
| Contact Information for Candidates |
HR-Client-UFSD_PBCF@arizona.edu |
| Open Date |
3/27/2025 |
| Open Until Filled |
Yes |
| Documents Needed to Apply |
Resume |
| Special Instructions to Applicant |
|
| Notice of Availability of the Annual Security and Fire Safety Report |
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University's campuses.Thesereports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures.
Paper copies of the Reports can be obtained by contacting the University Compliance Office at cleryact@arizona.edu. |
|
University of Arizona
life insurance, vision insurance, sick time
Apr 05, 2025