IS&T Business Process Automation Specialist

Job Title: IS&T Business Process Automation Specialist
Location: TN - Arnold AFB
Job Family Code: T
Function/Branch: IS&T/Business Systems
Directorate: Engineering & Tech Support
Position Type: Full-time
Pay Type: Exempt
Grade: L08

**If you are seeing this posting on a job board, BNH highly recommends you apply directly on the Careers Center page of our business website (https://careers-bnh.icims.com/jobs). Job board applications are not always compatible with company applicant tracking systems.**

Overview
Beyond New Horizons, LLC (BNH) has an exciting opportunity for an IS&T Business Process Automation Specialist, supporting TOS II, at Arnold Air Force Base in Arnold, TN. The IS&T Business Process Automation Specialist will be working as a member of an integrated team responsible for [e.g. operating and maintaining or supporting] the United States Air Force Test Operations and Sustainment efforts.

Open to internal and external candidates. The selected candidate for this requisition may be required to occasionally (e.g., application upgrades) work outside normal business hours.

Job Summary

The successful candidate will be a detailed-oriented Business Process Automation Specialist who will analyze, design, and implement automation solutions that streamline business processes. This role requires a unique blend of technical development skills and business analysis expertise, as you will work closely with stakeholders to understand requirements and leverage automation tools to create efficient workflows. If you are skilled in process design, automation technologies, and business analysis, we want to meet you!

Job Duties:
* Process Analysis and Design: Collaborate with stakeholders to document current processes, identify inefficiencies, and design optimized workflows.
* Automation Development: Utilize Business Process Management/Automation tools (e.g., BPLogix Process Director, RPA software like UiPath, Power Automate, or others) to build scalable, robust automation solutions.
* Requirements Gathering: Work directly with business teams to capture functional requirements, translate them into technical specifications, and manage expectations.
* Testing and Quality Assurance: Develop test cases, ensure quality assurance standards, and troubleshoot automation processes to maintain reliability.
* Continuous Improvement: Monitor and refine automated processes, incorporating feedback to enhance performance and usability.
* Training and Support: Provide training and support to end-users on automated solutions, ensuring successful adoption and usage.
* Support and remediate any issues with Business Systems outside of normal assigned shift.
* Provide Tier 2 end user troubleshooting support for Business Systems through the ticket support system.
* Support the use of common work processes and procedures within assigned function across the TOS II contract.
* Provide support to AEDC Customer and other contractors.
* Ensure Cybersecurity requirements are consistently documented, maintained, evaluated and compliant for Government IT system networks including components of systems.
* Periodically evaluates process and program effectiveness and takes action to maintain continuous improvement.
* It is a condition of employment to wear company issued PPE (personal protective equipment) in accordance with supervisory direction and company policy.
* Performs other duties as assigned.
* It is a condition of employment to wear PPE (Personal Protective Equipment) in accordance with supervisory direction and company policy.
* Perform other duties as required.

Basic Qualifications:
* BS degree in Computer Engineering, Science, or Information Systems and 5-7 years of relevant experience or any equivalent combination of education and progressive and relevant experience.
* Must be able to obtain and maintain a security clearance and the AEDC local area network.
* Current U. S. Citizenship required.

Preferred Qualifications

* Experienced with No-Code/Low-Code Business Process Management/Automation tools. Examples include BPLogix Process Director, Appian, UIPATH, Pegasystems PegaPlatform, PowerAutomate, PowerApps, etc.
* Basic SQL understanding
* Minimum of 3 years of experience in roles like Process Improvement, Process Automation Developer, Business Analyst, or similar positions
* Knowledge and/or experience in IT department practices and procedures
* Skilled in oral and written communication
* Skilled at building and maintaining personnel and customer relationships.
* Ability to effectively manage multiple priorities.
* Active DoD security clearance or able to obtain an Active DoD security clearance.

What We Offer
* Competitive salaries
* Continuing education assistance
* Multiple healthcare benefits packages
* 401K with employer matching
* Paid time off (PTO) along with a federally recognized holiday schedule

Who We Are
Beyond New Horizons (BNH) is a fully populated joint venture of Astrion and Fluor Federal Services, Inc. formed to provide unmatched Test Operations and Sustainment services for the Arnold Engineering Development Complex.
We chose our name to serve as an enduring reminder of our commitment to AEDC's rich aerospace research and development legacy anchored in AEDC's Toward New Horizons founding study and the unprecedented opportunities to greatly expand AEDC's capabilities and capacity Beyond those existing today. Leveraging the capabilities of our parent companies, BNH specializes in testing and evaluation for military and space systems combined with proven capability in large-scale Government program management, integration, engineering, and construction services for specialized and technically advanced high-hazard facilities.

Join our Team!

BNH is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.