FT Seasonal Host - Rombauer

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With a global portfolio of over 100 unique wine and spirits brands, we are the largest family-owned winery in the world. Apply Today! Our Brands. Your Future.

Location:

Rombauer Vineyards

Compensation:

• Set rate listed as $22.75/ - $22.75/ hr
• Plus tips!

As a Host (Guest Ambassador) atRombauer Vineyards, you'll be the face of our esteemed winery, ensuring every visitor leaves with a memorable experience. Join our team and help celebrate the joy of wine!

Hosting and community relations 60%

Involves greeting and checking in all visitors, both walk-ups and those with reservations, and curating their experiences to meet specific needs. Responsibilities include accurately tracking reservations, managing seating arrangements, ensuring guests understand the property layout, and providing necessary items for their visit. The role requires constant communication with other staff to ensure smooth operations and satisfactory customer service, handling reservations and inquiries, managing POS transactions, reporting feedback, and occasionally performing data entry and cash register management.

Retail Sales Support (30%)

Includes supporting tasting and tour areas with necessary items, preparing the Retail Sales Room, maintaining cleanliness and stock in guest areas and the warehouse, and assisting guests with retail and food purchases. This role also involves maintaining orderly warehouse space, restocking supplies, and ensuring the patio and parking lot are clean and presentable.

Retail Sales (10%)

Involves operating the By the Glass station, serving wine, and ensuring excellent customer service and winery education. This includes packaging wines correctly and ensuring appropriate POS materials are included with transactions.

What You'll Need:

• High school diploma or State-issued equivalency certificate plus 1 year of hospitality, customerservice or event support experience.
• Skilled in reading, comprehending, interpreting and executing simple instructions, shortcorrespondence and memos.
• Skilled in writing simple correspondence.
• Skilled in adding, subtracting, multiplying and dividing using whole numbers.
• Skilled in carrying-out simple instructions furnished in written, oral, or diagram form.
• Required to be at least 21 years of age or older.
• Required to work holidays, evenings and weekend's (Saturday and Sunday) at various hours.Work schedule subject to change based on needs of the business.
• Experience in a team-oriented environment.
• Skilled in conflict resolution.
• Lift and move up to 45 lbs.
• Required to travel to company offices, sites, and/or meeting locations for onboarding, training,meetings, and events for development, department needs, and business delivery up to 5% of thetime, with or without reasonable accommodation. This may be in addition to travel requirements, ifapplicable, as listed in this job description.
• Required to be 18 years or older. This may be in addition to other age requirements, if applicable,as listed in this job description.

What Will Set You Apart:

• Associates degree; OR High school diploma or State-issued equivalency certificate plus 2 yearsof hospitality, customer service or event support experience reflecting increasing levels of responsibility.
• Experience in wine industry.
• Experience in Point of Sale (Commerce 7 and Tock) systems.

Gallo does not sponsor for employment based visas for this position now or in the future.
To view a full job description, please click here.

Requisition ID -105834

Anticipated Close Date - April 10, 2025

This position will be based in the location(s) specified in the job posting and requires working on-site with no telecommuting option. You will be expected to live within a commutable distance.

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Gallo's policy is to afford equal employment opportunity to all applicants and employees and not to discriminate on the basis of race, including but not limited to, hair texture and protective hairstyles (such as braids, locks, and twists), color, national origin, ancestry, creed, religion, physical disability, mental disability, medical condition as defined by applicable state law (including cancer and predisposing genetic characteristics), genetic information, marital status, familial status, sex, gender, gender identity, gender expression, sexual orientation (actual or perceived), transgender status, sex stereotyping, pregnancy, childbirth or related medical conditions, reproductive health decision making, age, military or veteran status, domestic violence or sexual assault victim status, or any other basis protected by applicable law. Nor will Gallo discriminate based on a perception that an individual has any of the foregoing characteristics or is associated with a person who has, or is perceived to have, any of those characteristics.

Gallo will comply with state and local laws prohibit discrimination for lawful out-of-work behavior, such as off-duty use of cannabis away from the workplace (subject to federal and state law exceptions), the existence of non-psychoactive cannabis metabolites in hair, blood, urine, or other bodily fluids as determined by a drug screening test (subject to federal and state law exceptions).

We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gallo is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at 209.341.7000.

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