Library Technician: Access Services

Job Details

Job Description

Essential Functions

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Provides circulation and reserves services to library patrons.
• Assists patrons with library technology, including printing & scanning.
• Performs collections maintenance operations for print and electronic materials.
• Provides directional assistance and ready reference for library patrons in a variety of modalities: in-person, phone, chat, email.
• Interprets library policy and services to users.
• Participates in training and skill development with other members of the libraries team.
• Scan and digitize materials for inclusion in Jefferson Digital Commons. Assist with other University Archives projects as assigned.
• Substitute for other members of the department as needed.
• Cross-train for Library Resource functions and provide coverage as needed.
• Maintains appropriate records and statistics.
• Serve as "designated emergency staff" during weather & other emergencies.

Competencies (Knowledge, Skills, and Abilities Required):

• Experience using personal computers, Apple desktop & mobile devices, and major software programs (email, web browser, Microsoft Office).
• Knowledge of and experience using Springshare library tools is preferred.
• Proven commitment to customer service.

Minimum Education and Experience Requirements:

Education:

• High School or GED equivalent required. B.A./B.S. preferred.

AND

Experience:

• 2 years of library work experience preferred.

Work Shift

Worker Sub Type

Primary Location Address

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.