Patient Service Associate Per Diem Jefferson Center City

Thomas Jefferson University & Jefferson Health
United States, Pennsylvania, Philadelphia
Apr 08, 2025
Job Details With minimal oversight, provide support for clinical and administrative activities for an assigned subset of physicians within the Department of Physical Medicine and Rehabilitation. Must be able to handle all aspects of front and back-office functions with an emphasis on physician office visit scheduling and optimization. In addition, PSA II will be responsible for obtaining patient demographic and insurance information, verifying insurance, obtaining /verifying referrals, obtaining pre-certifications, collecting co-pays, preparing daily deposits and insurance billing. As a front-line employee, the PSA must provide superior customer service and always look to solve patient issues presented to them. Excellent prioritization, decision-making, and multi-tasking skills are essential in this key position. This position requires providing service to Adults and Adolescents in a manner that demonstrates an understanding of the functional/developmental age of the individual served. Job Description Education/Training/Experience: High school diploma or equivalent, plus 2-5 years related work-experience and the ability to work in a fast-paced environment is required. Exceptional Customer Service practices a must. Must possess knowledge/familiarity with general office functions and procedures including ICD-10 codes, CPT coding, medical terminology, and HIPAA regulations. Experience using a computer in an office setting and the ability to verbally communicate information to staff and patients in a professional customer focused manner required. Spelling, grammar, and telephone etiquette skills are required. Work Shift Workday Day (United States of America) Worker Sub Type Regular Primary Location Address 12 South 23rd Street, Philadelphia, Pennsylvania, United States of America Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years. Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.