Software Engineer, UX Engineering

Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network - even the ones they don't own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues - before they impact end- user experiences.

ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco's leading Networking, Security, Collaboration, and Observability portfolios.

The Application Window is expected to close on 4/10/25. However, the job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

The User Experience Engineering (UXE) team is committed to improving the experience for the end user by creating a superb designer and engineer experience at ThousandEyes. We help product teams build the highest quality and accessible user experience possible based on proven industry standards with reusable components and design patterns.

Our mission is to evangelize standards, patterns, and best practices for UI design and development and data visualization at ThousandEyes. We own and maintain Iris, the Design System used by developers, designers, and product managers to maximize the ease, quality, consistency, and velocity of design and development across all of our products. We're experts in frontend development, implementing pixel-perfect designs, and creating ideal developer and customer experiences.

Lately, we've worked on impactful projects such as:

• Leading ThousandEyes' Web Accessibility program with the goal of meeting WCAG guidelines within the design system and throughout the ThousandEyes application
• Collaborating with teams to build two new data visualizations for widely-publicized new product offerings
• Integrating with other frontend development teams across Cisco to evolve the ThousandEyes application's design language, bringing consistency across products in the Cisco portfolio
• Improving performance and developer experience by optimizing the build, packaging, and deployment of all core frontend JavaScript utilities used at ThousandEyes
• Partnering with Design, Product Management, and customer-facing teams to update our branding and naming conventions across our application and documentation

• Improving the core frontend technology that enables the ThousandEyes engineering organization to scale horizontally, primarily our design system, component library, and the developer tooling surrounding them
• Developing the set of data visualizations used across our application to bring clarity to complex datasets
• Working with other teams to improve frontend code quality, accessibility, usability, performance, and visual consistency across our product
• Growing your knowledge of modern frontend development, while helping to set and communicate standards used across the company
• Exploring new technologies that will benefit our workflow and contributing architectural/technical decisions
• Collaborating closely with UX designers, using two-way feedback to take proposed design changes from ideas to beloved experiences

• Experience with at least one modern frontend framework/library (e.g. Vue, React, Angular, etc)
• Confidence with frontend languages and standard processes across TypeScript/JavaScript, HTML, CSS
• Knowledge of modern software development lifecycle and agile practices, ability to collaborate with teammates at each stage
• Comfort in fast-paced, dynamic environments and a willingness to challenge the status quo
• A keen eye for detail and an understanding of how to build performant, testable, maintainable, and well-documented frontend code
• Knowledge of standard web design principles, Web Accessibility best practices, and empathy for users
• Proficient at collaborating and communicating across Product, Design, and Engineering
• Passion for sharing your ideas, bringing others along, and caring for your teammates