IT Specialist

In a world of technology, people make the difference. We believe if we invest in great people, then great things will happen. At AnaVation, we provide unmatched value to our customers and employees through innovative solutions and an engaging culture.

Come join our growing team and make a difference every day! AnaVation is seeking an experienced IT Specialist to join an exciting work program. The successful candidate will have experience with designing, implementing, operating, maintaining, and monitoring large enterprise networks, preferably in federal government environments, and in following Agile processes using the SAFe framework.

Key responsibilities include:

* Regularly update and maintain computer systems to ensure optimal performance.

* Install software updates and patches

* Perform hardware diagnostics and repairs where necessary.

* Oversee the performance and security of the network involving setting up new networks, managing network hardware, and monitoring for security breaches or inefficiencies.

* Provide technical assistance to end users typically handling helpdesk requests, troubleshooting issues, and offering solutions to employees experiencing technical difficulties.

* Implement and maintain security measures to protect the IT infrastructure involving configuring firewalls, managing antivirus programs, and ensuring compliance with data protection regulations.

* Manage IT assets, including hardware and software inventories, keeping track of licenses, and ensuring the organization is compliant with software usage agreements.

* Create and maintain documentation related to IT systems and protocols ensuring that procedures are well-documented, facilitating consistency and ease of troubleshooting.

* Lead or assist with IT projects, such as system upgrades or the introduction of new technologies involving planning, execution, and post-implementation support.

* Possess in-depth knowledge of computer systems, networks, and operating systems with skills in troubleshooting hardware and software issues and have a solid understanding of network configurations.

* Possess strong analytical skills to diagnose and resolve technical issues efficiently including both proactive problem-solving to prevent issues and reactive problem-solving to address them as they arise.

* Convey technical information clearly to non-technical users, adept at explaining complex concepts in a way that is understandable and actionable for colleagues without technical backgrounds.

* Ensuring systems are correctly configured, and issues are thoroughly documented and resolved.

* Coordinate and implement IT initiatives. This includes time management, task prioritization, and stakeholder communication.

* Working knowledge and understanding cybersecurity principles and best practices. IT Specialists need to stay current with the latest threats and know how to safeguard the company's IT environment.

* Demonstrate a patient and a customer-centric approach to providing tech support. ensuring a positive experience for end-users seeking assistance.

* Quickly learn new technologies and adapt to an ever-changing IT landscape sustaining the rapid pace of technological advancements.

This position is onsite at our customer site in Clarksburg, WV.

This position requires an active Top Secret clearance and, if requested by the customer, the ability to successfully pass a polygraph and obtain SCI accesses.

* Generous cost sharing for medical insurance for the employee and dependents

* 100% company paid dental insurance for employees and dependents

* 100% company paid long-term and short term disability insurance

* 100% company paid vision insurance for employees and dependents

* 401k plan with generous match and 100% immediate vesting

* Competitive Pay

* Generous paid leave and holiday package

* Tuition and training reimbursement

* Life and AD&D Insurance

AnaVation is the leader in solving the most complex technical challenges for collection and processing in the U.S. Federal Intelligence Community. We are a US owned company headquartered in Chantilly, Virginia. We deliver groundbreaking research with advanced software and systems engineering that provides an information advantage to contribute to the mission and operational success of our customers. We offer complex challenges, a top-notch work environment, and a world-class, collaborative team.

If you want to grow your career and make a difference while doing it, AnaVation is the perfect fit for you!

AnaVation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.