Undergraduate Admissions Counselor/Recruiter for Online Programs

Closing Date:

The University of Arkansas at Little Rock is a metropolitan research university that provides an accessible, quality education through flexible learning and unparalleled internship opportunities. At UA Little Rock, we prepare our more than 8,900 students to be innovators and responsible leaders in their fields. Committed to its metropolitan research university mission, UA Little Rock is a driving force in Little Rock's thriving cultural community and a major component of the city and state's growing profile as a regional leader in research, technology transfer, economic development, and job creation.

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

If you have a disability and need assistance with the hiring process please contact Human Resources at 501-916-3180.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 501-916-3180.

Required Education and Experience

• A bachelor's degree;

• At least two (2) years of experience in online program development, admissions/recruitment, customer service, marketing, or a related field.

• Build and maintain relationships with prospective students, high school counselors, community college representatives, and community organizations to establish pipelines for online program recruitment;

• Engage with prospective students through email, phone, text, social media, and virtual meetings to provide detailed information about UA Little Rock's online programs, including application processes, important dates, and program-specific requirements;

• Plan, organize, and participate in virtual recruitment events, webinars, and online college fairs to promote UA Little Rock's online programs to a wide audience;

• Participate in UA Little Rock's in-person recruitment events;

• Develop and strengthen partnerships with regional and national organizations, businesses, and community groups to enhance awareness of online programs and create new recruitment opportunities;

• Contribute to the development and implementation of innovative recruitment strategies tailored to attract and enroll students in online programs;

• Collaborate with campus departments and offices, including academic departments and online support services, to coordinate recruitment efforts and ensure prospective students have a seamless experience;

• Track, report, and analyze recruitment activities to evaluate the effectiveness of strategies and recommend improvements;

• Collaborate with Corporate Partnerships to coordinate recruitment efforts of employees of corporate partners;

• Guide prospective students through the UA Little Rock online application process, financial aid steps, and use of the student information system;

• Provide detailed information about UA Little Rock's online programs, admissions requirements, and student support services, ensuring prospective students have a comprehensive understanding of their options;

• Assist with virtual campus tours and create virtual experiences for prospective online students to explore UA Little Rock's resources and community;

• Assist the Office of Admissions & Recruitment in-person campus visit program.

• Serve as Admissions/Recruiter liaison on the university Online Campus Advisory Board (OCAB);

Secondary Tasks:

• Perform data entry and review admissions documents, including transcripts, test scores, and other required credentials, ensuring adherence to online program admission standards;

• Evaluate applications for online programs to determine admissibility and make admission decisions in accordance with university policies;

• Use online tools and resources to verify accreditation of colleges attended by transfer applicants and confirm prior enrollment;

• Serve as an essential employee during campus closures, working on-campus or remotely, as required by the employee's supervisor, to ensure continuity of necessary services;

• Perform additional duties as assigned to support the enrollment of students at UA Little Rock.

• Comprehensive knowledge of the enrollment process, from application submission to final enrollment;

• Proficiency in managing and analyzing data files while utilizing a centralized administrative system;

• Ability to read maps, provide accurate directions, and navigate unfamiliar locations effectively;

• Proficiency with internet and standard office technology tools, including email, internet search engines, and software applications such as Microsoft Word, Excel, and Access.

• Strong organizational skills, with the ability to manage multiple tasks and documents simultaneously;

• Ability to maintain well-organized working files and accurate documentation for assigned projects;

• Flexibility to work a varied schedule, including evenings, weekends, and holidays, as required;

• Demonstrated ability to self-initiate and complete project tasks with minimal supervision;

• Exceptional communication skills, both oral and written, with the ability to effectively engage with non-technical users and provide clear explanations;

• Excellent public speaking and presentation skills, with the ability to engage diverse audiences;

• Ability to create concise reports or narratives that analyze and interpret data, explaining its relevance to specific problems or scenarios;

• Valid driver's license and the ability to operate a motor vehicle safely;

• Willingness and ability to travel in-state and out-of-state, including overnight stays, as part of recruitment responsibilities.

Additional Information:

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

The University of Arkansas at Little Rock is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.