Sr. Video Creative (Post-Production + Studio Production)

Genesys Cloud Services, Inc.
$74,600.00 - $138,400.00
vision insurance, paid holidays, 401(k), remote work
United States, North Carolina, Charlotte
123 South Tryon Street (Show on map)
Apr 18, 2025
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Genesys is looking for a dynamic and creative Sr. Video Creative who brings together expert-level video editing and motion design skills with solid hands-on experience in video production. This hybrid role is ideal for someone who thrives in post-production but can also lead and support in-studio and on-location filming. The ideal time split for this role is 70% post-production and 30% production. As a key member of the Creative team, you will be responsible for crafting high-impact video content through editing, motion graphics, and animation, while also leading small to mid-sized shoots and contributing to our in-studio video capabilities. You will collaborate closely with marketing, product, and design teams to create a wide range of content including promotional videos, webinars, demos, and social-first content-all tailored to drive engagement and elevate the Genesys brand. What You'll Do Post-Production (70%) Lead editing and motion design work across multiple video projects using Adobe Premiere Pro, After Effects, Audition, and other tools. Design and integrate motion graphics, visual effects, and animations that align with brand guidelines and elevate storytelling. Adapt video content for various platforms including social media, web, webinars, and events. Maintain quality control, ensuring final deliverables are polished, on-brand, and optimized for performance. Provide creative input throughout the editing process to ensure each video achieves its strategic and visual goals. Production (30%) Take the lead on in-studio shoots, managing camera operation, lighting setups, and sound recording. Support or direct field productions (occasional travel), ensuring technical excellence in diverse environments. Set up and break down equipment efficiently, troubleshoot technical issues on set, and ensure smooth production logistics. Work with on-camera talent to create a professional and comfortable shoot experience. Key Responsibilities Collaborate cross-functionally with marketing, product, and creative teams to shape and execute video strategies. Balance multiple video projects with overlapping deadlines using tools like Asana for project tracking and coordination. Offer mentorship and feedback to junior creatives and freelancers as needed. Keep up with emerging trends and tools in video, motion design, and production technology. What You Bring 8+ years of professional video production and post-production experience. A compelling portfolio showcasing both editing/motion design and production expertise. Deep proficiency in Adobe Creative Suite (Premiere Pro, After Effects, Audition, Media Encoder). Experience directing and filming in-studio and on-location, with knowledge of lighting, camera setups, and audio capture. Strong sense of visual storytelling, pacing, and narrative structure. Ability to manage multiple projects and work independently while collaborating with a broader team. Bonus Points For Experience in tech or SaaS environments. Familiarity with modern cinematography and production gear. Graphic design skills or visual branding knowledge. Understanding of how video content supports digital marketing and lead generation. This role is an exciting opportunity for a creatively-driven video specialist who loves bringing stories to life through a blend of high-end post-production and thoughtful, efficient production work. Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $74,600.00 - $138,400.00 Benefits: Medical, Dental, and Vision Insurance. Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays 401(k) matching program Adoption Assistance Fertility treatments More details about our company benefits can be found at the following link:https://mygenesysbenefits.com If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visitwww.genesys.com. Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to HR@genesys.com. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting. This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response. Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression,marital status, domestic partner status,national origin, genetics, disability,military andveteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.