Associate, ISD Analytics Client Service

Institutional portfolio managers, investment advisers, insurance companies, banks, hedge funds and broker/dealers, value Yield Book for the fast and broad access it provides to financial models, databases, analytical tools and high-speed computation capabilities. A subsidiary of LSEG, Yield Book is responsible for the development and implementation of the Yield Book fixed income analysis software suite. FTSE's fixed income product line includes Yield Book Classic, Yield Book Add-in for Excel, Yield Book API, Yield Book Calculator and the FTSE Fixed Income Indices.

Role
An Associate in ISD Analytics develops and maintains client relationships, supporting the Client Services teams to provide support to clients and resolve queries.

Responsibilities
This position provides an excellent opportunity to gain a broad perspective on various fixed income products including government and agency securities, corporate high grade, high yield and emerging market securities, mortgage- and asset-backed securities, preferred stock, futures, and derivatives products. Key responsibilities include:

• Act as a first point of contact for institutional clients, taking ownership for the resolution of analytics queries, engaging directly with clients to gain a deeper understanding of their use cases and business needs
• Assist with price-yield and option-adjusted calculations, duration and convexity analysis, portfolio optimization, risk analysis, return attribution, and comparison of portfolios to a benchmark, as well as assisting with consulting projects
• Build and maintains strong relationships with internal and external stakeholders, ensuring clients receive the best possible service
• Uses voice of the customer to improve products and services or processes
• Is an active contributor to product release rollouts and upgrades programs
• Contributes to projects within a broader project or has accountability for ongoing activities

Requirements

• Bachelor's Degree or equivalent in a quantitative field, such as Economics, Mathematics, Finance, Computer Science, or Engineering
• Knowledge of fixed income securities
• Outstanding written and verbal communication skills

Compensation/Benefits Information:

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

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