Account Executive - Premium Services

In the Account Executive role, success is directly associated with creating strong and meaningful customer relationships and attainment of sales targets from net-new services growth in your assigned accounts. You will collaborate with the extended account team: Account Manager, Sales Engineering, Solutions Architects, Software and Service Renewal Managers, Core Services seller, Delivery, Legal, Finance, and our Partner ecosystem to develop services strategies and drive new opportunities to closure.

As a Premium Services seller, you are expected to be the chief outcomes and services strategist, leading the overall services strategy and the supporting team, with intense focus on Lifecycle and Professional Services, along with all Premium Services (new & renew upsell), including Point of Sale and Uncovered Product Attach. You will have the ability to understand your customers business in such an intimate way as to create compelling sales opportunities, aligned to your customers defined business outcomes, financial needs, and long-term objectives, and will use this knowledge to drive incremental value for the customer and growth for Cisco, utilizing the Cisco Sales and Lifecycle Selling methodology.

In the Premium Services seller role and as a key member of the account team, you will drive customer experience transformation & intimacy and lead the services strategy within our largest accounts. You will be crucial in growing Premium Services offerings and penetration within our customers and in maximizing our New, Recurring Annual Services incremental contract value, an extremely important financial metric for Cisco. This role is expected to build and increase opportunity pipeline to meet or exceed your Services sales quota.

In this role, you will provide leadership in the customer account with respect to Cisco Services and drive the execution of customer/partner facing activities to conclusion in a quality, timely, and appropriate manner. It will be important for you to develop a deep knowledge of the customer and their needs to ensure you can provide a first-class solution. You are the expert on Cisco strategic services and advise the sales team and/or partner on the best services solution to achieve customer outcomes and value realization throughout the customer lifecycle.

As a strategic thinker your primary goal is to deliver outstanding business outcomes to your customers. You hold yourself accountable for driving new and incremental business within your customer base. You have a collaborative approach and understand the value of the collective team with the ability to pull in crucial team members and execute to closure. You are a sales professional with shown success in the technology services industry with a strong drive to get results and very motivated to exceed sales goals. You will use your natural curiosity and insight to establish relationships and provide the best solutions to our customers. You will be tenacious in the hunt and closure of sales opportunities.

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