Call Center Operator

Are you ready to bring your communication skills to a team that values service, integrity, and teamwork? Staffmark is hiring a Call Center Operator in Monroe, LA, where your attention to detail and ability to support others can truly shine. If you're looking to make a difference in a fast-paced environment, we want to hear from you!

Pay: $12.00/hour

Shift Details:

• Regular Hours: 12:30 PM - 9:00 PM & 5:00 AM - 1:00 PM
• Training Schedule (3 weeks): 12:30 PM - 9:00 PM & 6:45 AM - 3:00 PM (Sunday-Saturday)

As a Call Center Operator, you'll serve as the first point of contact for customers and play a key role in managing communications. Your responsibilities include answering and routing calls via the switchboard, assessing emergency situations, documenting customer interactions accurately, and collaborating with internal teams to ensure smooth communication flow.

Who We're Looking For:

• 2+ years of call center or customer service experience Excellent communication, typing, and multitasking skills
• Proficiency in Microsoft Excel
• Strong attention to detail and a team-oriented attitude

Why You'll Love Working with Staffmark:

• Weekly pay every Friday
• Medical, dental, and vision insurance
• 401(k) retirement plan
• Life and short-term disability insurance
• Access to Earned Wage Access
• Exclusive employee discounts
• Referral bonus opportunities

Ready to take the next step in your career? Click "Apply Now" to start your application-we're excited to connect with you!

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.